[Cliff]

Comparing your link to our demo site, I saw this difference: https://cl.ly/0L1O1c2h131g

Maybe that helps…

[Cliff]

Obviously, the event isn’t recurring like it should be — every Thursday from April to December except for 2 instances.

I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket. You might also want to try creating a brand new event to see if its recurrence pattern actually does work as expected.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Please provide us a URL we can see things for ourselves.

Also, please enable WP_DEBUG and SCRIPT_DEBUG.

If your custom theme is based on a theme where things are working fine, it might also be advisable to compare your custom theme’s code to the one it’s based on.

[Cliff]

John, I believe I understand what you’re asking for, but we’re limited in helping with customizations, per our Scope of Support / Terms. I pointed you in the right direction, before, and am now providing you with a customization.

However, I can provide you this customization (fully replaces the contents of your /wp-content/themes/YOUR-CHILD-THEME/tribe-events/attendees-list.php file that you copied from /wp-content/plugins/event-tickets-plus/src/views/attendees-list.php)

https://gist.github.com/cliffordp/718af5da51046f60b92372d01804f433

It’s advisable to get your own developer involved to assist with your desired code customizations if you need more than what this snippet provides you, but I do hope it helps.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Thank you.

I see you have this information from your System Information Report:

dateWithYearFormat = j. F Y
dateWithoutYearFormat = j. F Y
monthAndYearFormat = F Y
weekDayFormat = D jS
WP DATE FORMAT
j. F Y
WP TIME FORMAT
H:i

All that looks fine (i.e. no Time output in a Date-only field, or vice-versa). Also, your settings don’t seem to match the format displayed in http://prntscr.com/cg28e8

Are you still seeing that output? If yes, please clear any caching and switch to a different/new browser to make sure.

I’d also try switching your site language back to English, seeing what you get for the date + time displays, and if that doesn’t work, please provide me a login to your password-protected site. (Please use the Private Reply option.)

Thank you.

[Cliff]

I see your site looks like a 404 but it’s actually a 200. In fact, the body class post-type-archive-tribe_events is added. Therefore, I’m guessing you should try changing your wp-admin > Events > Settings > Display tab > Events template option and see if that helps.

[Cliff]

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Isaac, I understand your frustration, and we definitely want to cater to users like you with many events.

I’ve passed your request along to one of our developers to see if they can come up with a snippet for you sometime next week to help in this use case.

We’ll be in touch sometime next week. Thank you for your patience.

[Cliff]

Thanks for sending that.

I see your Modern Tribe plugins are not at their latest versions:

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

And since only the latest version of The Events Calendar includes extra system information report information, please re-send a fresh copy of it once you’ve updated.

Thanks.

[Cliff]

No worries at all.

Please reset your wp-admin > Events > Settings > Display > date formats options back to “date” only and no “time” included.

If it’s still not working as desired for you, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

[Cliff]

Sally, the staff member who replied in Spanish to the other forum thread you linked to said he pretty much said the same thing as I’ll have to say to you:

We’re limited in helping with customizations, per our Scope of Support / Terms. However, I believe you’re requesting the same thing as one of our existing feature requests: Event tags not to mix with Post tags

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Thanks for the additional details.

I passed this along to one of our developers and he shared:

The view/month/tooltip.php is the template where it is put together, and it’s included from within another template.

Does this help?

[Cliff]

Sorry it didn’t work for you. It did work on my local testing site.

I’d suggest switching to Twenty Sixteen theme, disabling all non-Modern Tribe plugins except Yoast, add the code snippet to Twenty Sixteen’s functions.php (just temporarily), and see if things work.

[Cliff]

Karen,

I visited another page on your site — http://centeroflighttulsa.org/as-little-as-17-seconds/ — to figure out what you meant for white background and saw that your site has this CSS code to add the background.

There are 2 suggestions:

1)

Try changing this option: wp-admin > Events > Settings > Display tab > “Events template” option

2)

Add some custom CSS code, like this:

body.post-type-archive-tribe_events #tribe-events-pg-template {
max-width: 100%;
background-color: #f6f6f6;
}
body.post-type-archive-tribe_events #tribe-events {
margin: 0 auto;
max-width: 1000px;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Dominique, thanks for clarifying.

I believe you’re requesting the same thing as one of our existing feature requests: Shortcode ability for simple implimentation on any page/post

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Regardless, I expect this feature to be available soon (maybe a month or so).

I hope this information is encouraging.

You might also try changing your wp-admin > Events > Settings > Display tab > “Events template” option and see if that provides you with the desired sidebar.

[Author]

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