[Cliff]

Hi Matt.

Line 292 of /wp-content/plugins/the-events-calendar-eventbrite-tickets/src/Tribe/Main.php from version 4.3 of Eventbrite Tickets has this code:

add_filter( 'tribe_events_admin_show_cost_field', '__return_false' );

You could add this code to your child theme’s functions.php file:

add_filter( 'tribe_events_admin_show_cost_field', '__return_true', 15 );

This will show the cost field on all events, not just ones without Eventbrite Tickets assigned to it.

[Cliff]

Sorry you’re having to deal with this, Kelli.

Please see this file: /wp-content/plugins/events-calendar-pro/src/views/pro/modules/meta/additional-fields.php

Of course, it’s listed in our Themer’s Guide as well if you need to know how to override that part.

As I stated before, I’d suggest putting all this into an HTML table because Excel/Word will be able to handle those fairly elegantly compared to just plain text versions of it all.

[Cliff]

You’re welcome. I’m glad that could help. Have a great one.

[Cliff]

Henri, looking at the source code of http://yoga-fit.cmsmasters.net/classes/, that looks to be a customized version of our plugin’s Week View.

Since you said your issue is resolved, I’ll close this thread. Feel free to open another one if you need.

[Cliff]

Hi. Sorry you’re unhappy about this requirement. Event Aggregator (EA) has more functionality for importing from Facebook and no longer requires an application ID and key to setup an import.

I checked with our developers and authenticating with Facebook is a requirement for EA, but the previous app ID and key setup didn’t have more limiting permissions so it’s the same as far as what access your login has to events.

If you’re concerned about your Facebook username/password being stored somewhere, they said it uses Facebook oAuth so we don’t have your credentials at any time. This method is what’s recommended by Facebook (unlike our previous setup).

Please let me know your thoughts about how EA works now that you have this information.

FYI: Here’s our Refund Request Form if you decide you need to go that route.

[Cliff]

Hi, Damon. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Dragan. Thanks for your question.

I believe our List View starts by displaying the current events but only displays past events if someone clicks to view “Previous Events”. You can see this is how our demo site operates: http://wpshindig.com/events/list/

If this isn’t how your site is operating, I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Alex. Thanks for your questions.

I believe you’re looking for the information contained in our Themer’s Guide. Making such customizations this way will make sure they don’t get overwritten whenever you make plugin updates!

To answer your specific questions:

• I believe you’re referring to the Excerpt. You can’t limit to # of lines (because different page/screen widths will result in different # of lines), but you can shorten the limit of words or characters for the Excerpt by using the excerpt_length filter without needing to do a theme override.
• You would probably need to do a theme override to include additional output in the single event’s display, such as a photo with a caption (is this photo coming from a custom field?)
• You could either hide the start/end date via CSS or a theme override.

Please be very specific about what you’re wanting if you do end up having follow-up questions.

Thanks!

[Cliff]

Hi Dan.

I’m glad you got it resolved on your own. You shouldn’t have needed to do what you did, but I’m glad the main issue is no longer an issue.

Have a great weekend.

[Cliff]

Hi Nam. Thanks so much for your interest in helping translate our plugins!

Here is our process for translations:

• https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/
• https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

• You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!
• Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions should be approved in a timely manner.

I hope this information brings you up to speed on our translations site. Let us know if you have any other questions or concerns! 🙂

Thank you!

[Cliff]

Hi. Sorry you’re experiencing this.

I was able to reproduce the issue and therefore filed a bug report with our developers.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Michael.

We recently released plugin updates.

Under “Event Tickets” https://theeventscalendar.com/release-events-calendar-4-3-event-aggregator-premium-add-ons/ states,

Feature — Add ticket management facilities allowing reassignment to different posts

Therefore, I’d say it depends how you have your tickets setup for each event/night/performance.

Please make sure you’re on the latest version of each of our plugins and let me know if you still need assistance with this issue.

Thanks.

[Cliff]

Bob, I’m glad you got your issue resolved. Have a great weekend!

[Cliff]

Hi Henri.

I visited http://yoga-fit.cmsmasters.net/events/ and didn’t see any category filtering, but you can create your own “manual” WordPress menu to have links like http://yoga-fit.cmsmasters.net/events/category/outdoors/

However, if you want even more search functionality, you could purchase our PRO add-on to add location-based searching (“Nearby”) and/or Filter Bar add-on to add a separate search bar that can filter by categories, Organizers, Venues, and quite a bit more.

You can view our demo site at http://wpshindig.com/events/ to see this in action.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

 

[Cliff]

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