[Cliff]

Gregg, I see you have a non-standard WordPress theme. We can only provide support for Twenty Sixteen and the like.

Could you please switch to Twenty Sixteen and see if that URL is still throwing those errors with Google’s testing tool?

[Cliff]

Hi Saha.

Sorry you’re still experiencing this.

I found your other thread at https://theeventscalendar.com/support/forums/topic/ticket-number-duplication/

That thread was linked to one of our internal bugs for Event Tickets Plus that should have been fixed.

Could you please share your current System Information and any extra information you have to help us try to replicate this with the current versions of our plugins. That will give me a lot of extra information to help diagnose the problem.

[Cliff]

Hi, Dean. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Themer’s Guide for Community Events (you might have a customization in place that removes the ability to Add New Organizer)
• Our plugins’ feature requests forum
• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi, Andrew.

You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our plugins’ feature requests forum
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi Daniel.

There’s no setting for making the widget smaller. The widget is dynamically sized to its container. For example, if you have a 20% width left sidebar and an 80% width content area and put the Mini Calendar widget in the 20%, it’ll take up that much space.

If you put it in a 10% width left sidebar, it’d be a more compact display. However, I don’t believe the font-size would decrease.

Beyond this, you’d need to customize your site’s CSS to target the Mini Calendar widget.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Felix.

I think the best approach here is to use the tribe_events shortcode and then you could request a new feature to remove the auto-generated tribe_events custom post type archive view to avoid duplicate content (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi.

There’s a lot here, and I don’t think you need to use any filters at all.

I’ll provide some suggestions and you can let me know if they help or not:

Copy /wp-content/plugins/events-calendar-pro/src/views/pro/week/single-event.php to /wp-content/themes/[your-theme]/tribe-events/pro/week/single-event.php and then edit this new file to get started with the Themer’s Guide for Week View’s single-event.php

Then reference this forum thread to learn how to add the featured image to the $additional_data variable via tribe_event_featured_image().

[Cliff]

Hi Ed. Please submit this question to  and they can handle it there privately.

Thank you.

[Cliff]

Hi, Tiffany. Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

===

ET and ET+ can work with The Events Calendar (TEC) with or without TEC PRO. However, ET and ET+ do not work with PRO’s recurring events.

ET and ET+ also work with WordPress Posts, Pages, or custom post types from other plugins.

===

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Bernhard. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi guys. Sorry you’re experiencing this.

Per our Scope of Support / Terms, we don’t provide support for non-default WordPress themes.

However, I visited http://www.redroseevents.co.uk/events/ on both Chrome on Mac and Safari on iPhone 6 and that page was scrollable on both devices. I also didn’t see excessive extra space at the end.

Cameron, are you still struggling with this issue?

TrevNet, if you are, please create your own separate thread.

Thank you.

[Cliff]

Hi Randal.

This isn’t currently possible.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4959305-shortcode-for-community-events

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi Manuela.

Please reference this KB article: https://theeventscalendar.com/knowledgebase/show-past-events-in-chronological-order/

If it doesn’t work for you and you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi Nic.

The Events Categories are the “tribe_events_cat” taxonomy, while the blog posts Categories are the “category” taxonomy.

If you want to display posts from specific “tribe_events_cat” and “category” taxonomies together, you’ll need to create your own query. You can reference WP_Query and/or tribe_get_events. You might also be able to find a plugin (possibly this one or this one — third-party, not guaranteed or supported by us) that can do this querying for you.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Author]

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