events link to homepage

[hdraye]

Hi
My events listed in widget or calendar it self have no link to event details, only to home page after upgrade

please help

regards

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[hdraye]

Hi
When I tried to go to my plugin page to disable plugins as advised, I could not as I get an http 500 error
I renamed the TEC folder in plugin folder, and then error disappeared.

I dont want to miss up my site, and dont really need the new features, so is there a way to undo the update to TEC 4.3.2?

regards

[Cliff]

Sorry about the issues here.

Please enable WP_DEBUG and WP_DEBUG_LOG and then fully delete The Events Calendar.

Then re-install it from the wp-admin plugins page.

If your site throws a 500 error, please check your WP_DEBUG_LOG file, located at wp-content/debug.log and let me know the contents of it.

Thanks.

[hdraye]

will deleting the plugin delete events? I have too many and I dont want to re enter them

[hdraye]

I did , Now I get a blank page (Plugin.php)

[hdraye]

No errors file generated, same problem

[Cliff]

To answer your question about deleting the plugin:

Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting <i>any</i> plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin <i>does</i> run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

===

If you get a blank white page when visiting your Plugins page, please reference https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death

It points you to resolve errors in a similar manner that I suggested in my initial reply.

I hope you’re able to figure it out quickly.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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