[Cliff]

One my local testing site, at wp-admin > Events > Settings > Display, I have Default view set to Mobile and Default mobile view set to List and when my browser is narrow and I refresh the page, then it does load the List view.

If this isn’t working for you like this, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Roger, please open your own separate thread.

Thomas, feel free to share any CSS suggestions you may have for others experiencing this same issue with your X Theme setup.

[Cliff]

I don’t think I was able to replicate that in my Safari: https://cl.ly/0V3i3O0Z1Z1x (no audio but I followed your steps)

If you’re not experiencing the same as my video, maybe try disabling some of your Safari extensions?

[Cliff]

Thanks for figuring this out.

Your gettext filtering should probably be tightened a bit. You should have logic in there to only apply to specific text domains, like “if ‘xyz’ === $domain, then do this string replacement”

Also, by having this:

__( 'Pay by card or PayPal', 'woocommerce' )

you are double-running the gettext (like a circular reference).

You should remove the __( and the , ‘woocommerce’ parts.

If you can’t get things working just right, please post your new full code snippet and a link to see where it’s in effect on your site.

[Cliff]

Thanks for letting us know you got it sorted out by deactivating the AIT Languages plugin by https://www.ait-themes.club/

Have a great week.

[Cliff]

Please provide a link to your site so I can view the issue you’re experiencing.

[Cliff]

Sounds good. Thanks for your understanding and for the update.

[Cliff]

Thanks for the additional information. I can’t guess when this might get fixed, but hopefully once it does it resolves the issue entirely.

Thanks for your patience.

[Cliff]

Hi, Antony.

No, not caching.

Could you please specify if this event’s tickets are using Global Stock?

[Cliff]

Hi, Michael.

That’s a gross-looking error. Sorry you’re experiencing it.

I see you’re using PHP 5.4.45. While our stuff should work all the way back to 5.2, WordPress’ Requirements page strongly recommends PHP 7, which maybe could help here. Even if not, it’s something important to have on your to-do list.

More generally, though, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Colin.

tribe_event_featured_image() without any arguments (or at least without specifying ‘medium’) defaults to using the ‘full’ size. You might want to try that.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Michel.

Thanks for your detailed question.

I believe it’s because of your custom display not overwriting this pre-existing CSS from the Event Full Styles stylesheet (https://adventuresroom-mxeog07r.netdna-ssl.com/wp-content/plugins/the-events-calendar/src/resources/css/tribe-events-full.min.css):

.single-tribe_events .secondary .tribe-events-venue-map {
width:58%;
}

With that rule removed, it displays at 100%, which is what you’re wanting instead.

You could add this CSS that should resolve the issue for you:

body.single-tribe_events .secondary .tribe-events-venue-map {
width:100%;
}

Please let me know how this goes for you.

[Cliff]

Hi, Yohan. Glad to help!

Are you wanting the same bit of text on all your events? If yes, I’d suggest utilizing the tribe_events_single_event_before_the_content action hook.

If you want different text on each event, why not just change the event’s description, since it already shows up below the Featured Image?

[Cliff]

Hi.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13101216-event-tickets-zapier-gotowebinar

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi, John.

Thanks for your thorough request.

I would guess you’re correct that tickets do not show up once the End Time has passed.

Could you possibly change the end time to something like 2am (e.g. 10pm – 2am)?

If not, why not? And then what about a code snippet that causes tickets to appear until X-hours after an event’s actual end time (or something like that)?

Please let me know your thoughts on both of these potential solutions and we’ll see what we can do.

[Author]

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