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Hi, Wim.
The time filters are from the top of this file: /wp-content/plugins/the-events-calendar-filterbar/src/Tribe/Filters/Time_Of_Day.php
They are as follows:
- All Day
- Morning: 6am-noon
- Afternoon: noon-5pm
- Evening: 5pm-9pm
- Night: 9pm-6am
Are you saying these time filters aren’t working, or are you saying an event at noon, 5pm, 9pm, or 6am (the overlapping times) is appearing in more than 1 time selection?
Thanks for all the details. I wasn’t able to replicate the issue on my testing site.
Please try changing the price from 20 to something else (like 21 or 30 or 5) and see what happens. Please make sure you don’t have any spaces in the price field when saving.
Please let me know how this goes for you.
Thanks. Could you please also expand the ticket and screenshot its settings to me?
Also, please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
Hi, Nicholas.
You should delete all the data you can via wp-admin (e.g. go to wp-admin > Events > bulk select all and delete… same for Organizers and Venues). Note that doing this before deleting the accompanying postmeta would leave orphaned postmeta.
Via the database, you’ll also want to delete all options with an option name starting with “tribe”.
After this, search anything with “tribe” in your entire database and handle that as you desire.
This may not be comprehensive but should be pretty close if it’s not.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
Please let me know how this goes for you.
Hi, Nicole. Thanks for your interest in our plugin suite.
We don’t have any specific integration with RCP but we do know of people using membership plugins with our products.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Hi, Deborah. Sorry you’re experiencing this.
Could you please also provide me a screenshot of this event’s wp-admin event edit screen, including the tickets edit area showing the price?
Simon, best practice for adding custom code (like to implement a PHP snippet) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme<i>,</i> then add the customization to your child theme’s functions.php file.
I hope this information helps!
Sorry to hear that. Could you share what specific text or image(s) you saw that led you to believe this so I can pass it on to our marketing team?
If necessary, feel free to complete our Refund Request Form and link back to this thread for reference.
I hope this info helps. Let me know if you have any follow-up questions about this topic.
Unfortunately, no attachments came through (they don’t come through via email if that’s how you replied).
Thanks for trying that, Jamie.
I was able to recreate this issue.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
