[Cliff]

Hi, Annie. Sorry you’re experiencing this.

I’m unfamiliar with this issue; maybe a screenshot or video screen capture might help better explain what you’re experiencing.

One thing I can guess at, though, is if you change the WordPress General Settings and/or The Events Calendar’s Settings to use a different date format (such as YYYY-MM-DD), it might resolve this issue.

If there is an issue with the chosen date format(s) causing things to not work properly, please let me know (and provide steps to replicate) so I can try to reproduce the issue and file a bug report.

Looking forward to hearing back from you. Thanks!

[Cliff]

Hi, Mike.

Thanks for your interest in our Image Widget Plus plugin.

1) Yes, a widget can be set to display a single or multiple images.

2) When you select multiple images in a widget, you can display a single image picked at random from your list of images, or you can display a slideshow.

There isn’t a “slideshow in random order” setting, but this could be accomplished with the following code snippet:

https://gist.github.com/cliffordp/7b1d298baf55121ec3a54e63b5f8b009

3) Yes. See #2, above.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.
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[Cliff]

Hi. Thanks for your interest in our plugin suite.

I’m not sure I’m understanding your use case, but here’s my best guess about it…

Is what you shared a list of categories? If yes, you can have Event Categories and sub-categories. Here’s a screenshot from my localhost testing site: https://cl.ly/192c0h1a453o

Our Filter Bar add-on makes it easy for your users to find events in the categories they’d like to filter by.

===

Now, regarding tickets… the current design of our ticketing system is that each event has its own unique ticket(s).

In other words, if you create “Child”, “Adult”, and “Senior” tickets (3 different ticket types) for Event X, you will have to re-create these 3 ticket types for Event Y even if you wanted them to be the same price, quantity available, etc.

I say that because it sounded like you’d want to create a ticket and apply it to all events in a certain category/sub-category. This would not be possible.
You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

===

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Kari.

You can reference the code snippet at https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/#revslider-custom-queries to see how to query for Featured Events.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Bruce. Thanks for this detailed report.

I looked into the code and didn’t see anything obvious about why this error might be happening… that is, assuming you’re on the latest version of Event Tickets, Event Tickets Plus, and WooCommerce.

If you are, is there any way you’re able to manually trigger this error (i.e. without utilizing Follow-Ups)?

If yes, I can try to replicate and fix if I can reproduce.

Please let me know how this goes for you.

[Cliff]

Hi, Francisco.

Please visit https://theeventscalendar.com/knowledgebase/themers-guide/ and search the page for “Breakpoints”

You could use that code to set the breakpoint to something much higher than the default 768, like 5000.

Please let me know how this goes for you.

[Cliff]

Hi.

Your URL should look like this: http://example.com/wp-json/tribe/events/v1/events/

The API is self-documenting: /wp-json/tribe/events/v1/doc — which you can, in turn, plug into http://petstore.swagger.io/ to give a visual way of exploring it.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

I don’t think clicking from /calendar-home would act any differently than my manually-entering the copied-pasted link into my browser address bar. I definitely understand the UX improvement here (why you’re trying to do this), and I’m sorry you’re experiencing this, but I cannot reproduce the issue. I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Thanks for your feedback.

I want to be clear so here’s an image to demonstrate that there are two Below Details areas: https://cl.ly/2C020L073t2I

I’m looking for a better way to phrase Earlier and Later. I wanted to avoid calling it “TEC Single: Below Details (Above/Below Related and Tickets)” because 1) it’s long, and 2) what if someone does not have PRO active (to enable Related Events) and also does not have Event Tickets active (and therefore there aren’t Related or Tickets)…

[Cliff]

This reply is private.

[Cliff]

Hi, Jane.

Please provide a link where this shortcode is visible on your site and also specify what is wrong on the page (e.g. event price text is white and should be black).

Then I might be able to assist here.

Thank you.

[Cliff]

Hi. I suggest you remove that code snippet entirely and instead go to wp-admin > Events > Settings > Display tab > check the “Hide related events” box.

I hope that’s easy and works well for you! 🙂

[Cliff]

One or both of these upcoming fixes might be fix this issue:

• https://github.com/moderntribe/tribe-common/pull/417/files
• https://github.com/moderntribe/tribe-common/pull/404/files

Feel free to try them out as you see fit. In this case you’d have to modify core plugin files, which is not really recommended for production sites; of course, we always recommend restorable database and file backups before modifying anything on your site.

If you do choose to try this out, please report back your findings.

Thanks!

[Cliff]

Ha ha, awesome!

Well because Related Events and Event Tickets use the tribe_events_single_event_after_the_meta action hook, I had to add two separate widget areas on this same hook: one with a lower priority (earlier) and one with a higher priority (later).

I was trying to avoid “Below Details (above Related and Tickets)” and “Below Details (below Related and Tickets)” for brevity’s sake but wasn’t sure if it would be clear enough wording. Unfortunately, I guess it’s not… I’m open to rewording suggestions…

🙂

[Cliff]

Greg, I’m guessing you included replied via email… unfortunately, our forum email replies do not upload them.

Please login to the forum to upload the screenshot or instead include a link to an online image.

Thank you.

[Author]

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