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Remove your API keys from network-level and all sub-site settings, remove from https://theeventscalendar.com/license-keys/, re-enter the API keys only at the network-level, then re-try checking for updates.
If that still doesn’t work, manually update the plugins for now and hope it works next time.
A multisite license allows for unlimited sub-sites on a single multisite install.
Please let me know how this goes for you.
I understand.
I’ll close this issue for now. If it reappears in the future (when Event Tickets / Plus) are needed again, please open a new thread about this issue.
I’ve extended your Event Tickets Plus license an additional month for the trouble and to make up for a bit of the lost time (having ET+ deactivated for now).
Have a great rest of your week.
Also, this extension may be helpful for you: https://theeventscalendar.com/extensions/attendees-table-show-hide-duplicates/ (and for me if you could re-screenshot your Attendees List for this event with this extension active)
Could you please send me a screenshot of each of this event’s tickets? In other words, if you have 3 tickets for this 1 event, please send me 3 screenshots, one for each ticket edit form.
That URL isn’t available to me. Please make it public.
Also, I did not get a screenshot (unless you’re referring to the one from your initial message in this thread). Please add a video instead so I can fully understand the issue.
tribe_neighborhoodcustom is definitely the URL query arg, but you shouldn’t be guessing how to get to it. You should be using Filter Bar to generate the URL(s) for you, at least to get started.
Does Filter Bar display your custom filter and the expected choices?
If so, it should generate the appropriate URL for you, like …&tribe_neighborhoodcustom=101 and then display the expected events.
Is it that everything’s working except the results aren’t what are expected?
Hi, Gilles.
We recently discovered 1) bugs and 2) too vague of documentation, both of which I logged with our developers this week.
I’m sorry you’ve been affected by this, but I don’t want to advise you one way or the other because I’m unsure how any bug fixes would affect things.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
Matteo, thanks for the update.
I tried a site with only 1 event in it (in November).
Going to /events displays the Month View for October (no events). Clicking “November” as the bottom-right corner Next Month link didn’t throw any JS console error and it actually worked (did display November).
Since I wasn’t able to replicate this issue with The Events Calendar 4.6 or 4.5.13, I’ll need more details from you before filing a bug report to our developers.
Could you put the site in Testing for Conflicts Mode on a staging site on the same server environment and then provide me an Administrator login via Private Reply (not possible via email replies)?
If you’re not wanting to pursue this further, that’s okay, but if you want to get this confirmed and eventually resolved, please do provide the requested information.
Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.
Thank you!
Hi. Sorry you’re having difficulty here.
Functions available in https://github.com/moderntribe/event-tickets/blob/4.5.6/src/template-tags/tickets.php should work anywhere throughout your site, assuming all the plugins (at least Event Tickets plugin) have loaded at the time you’re trying to use it.
I’m guessing your dashboard is loading as a plugin and is running its code too early.
Your plugin might need to “wait” by not running until a later hook.
Please let me know how this goes for you.
Hi, Andrew.
1)
Please reference https://theeventscalendar.com/support/forums/topic/i-want-to-move-the-all-day-events-to-the-bottom-of-the-calendar-day-list-views-2/#post-1358610 and let me know if that’s the same as your question about order of events within a certain day.
2)
To display just a single event’s title, I think it’d be better for you to use our tribe_event_inline shortcode.
Typically (like via your theme), shortcodes are already enabled in widgets, but, if not, follow one of these methods: http://www.wpbeginner.com/wp-tutorials/how-to-use-shortcodes-in-your-wordpress-sidebar-widgets/
Please let me know how this goes for you.
If interested in custom coding (yourself or hiring it out), it might be helpful to draw your attention to the orderby => ‘post__in’ and referencing https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_Orderby_Parameters
I’m unsure how using the tribe_events_month_daily_events_query_args filter that’s there would be super simple to accomplish what you’re asking, but maybe using the filter hook as an action hook to setup some logic that fires on posts_results and re-orders them at that point might be one way to go about it.
I’m afraid that’s all I can suggest for your request at this time. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Hi, Steven. Thanks for your detailed request.
Here are 32 existing feature requests you can reference:
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3874714-duplicate-events
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4214149-one-event-with-multiple-venues
After reviewing those, please let me know if you have any follow-up questions on this topic at this time.
Hi, Matteo. Sorry you’re experiencing this.
Thanks for your detailed message. We haven’t received this report from other users, and it’s not happening on my localhost testing site or on our demo site: http://wpshindig.com/events/
Normally when users say they followed all the Testing for Conflicts steps, they didn’t fully, but you seem to have a good grasp of the situation and the importance of following each and every step.
Therefore, I’ll suggest you enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see around your site.
Also, do you have SCRIPT_DEBUG enabled?
Finally, please add an event in the current month (October) and see if, after doing that, the JS error goes away — maybe that’s what’s causing it?
Please let me know what you find out.
Hi, Valdis.
Please see this comment in the code for the expected order of events: https://github.com/moderntribe/the-events-calendar/blob/4.6/src/Tribe/Template/Month.php#L797
Are you comfortable creating your own PHP snippets or would you need to hire a developer to accomplish this for you?
Out of curiosity, would you mind sharing the use case reasoning for this request?
