[Cliff]

Hi, Wayne. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Please do send over all information that would be helpful, though, such as links and a database dump. Thank you.

[Cliff]

Jen, I am sorry for not being in better communication with this issue.

Our Event Aggregator development team has been either been fully out (inconvenient timing, I know) or heavily loaded (unable to dig into this particular issue that you and 2 others have reported).

I, again, am very sorry for the long delay and hope to have a meaningful answer to you next week.

[Cliff]

Yes, you should remove it (it’s set to false by default) and the CSS changes you added should still appear since you confirmed you added them in the Customizer.

Please let me know how this goes for you.

[Cliff]

Also, could you please provide the iCal URL(s) you’re experiencing the duplicates with?

[Cliff]

Hi, Thomas. I am sorry for not being in better communication with this issue.

Our Event Aggregator development team has been either been fully out (inconvenient timing, I know) or heavily loaded (unable to dig into this particular issue that you and 2 others have reported).

I, again, am very sorry for the long delay and hope to have a meaningful answer to you next week.

[Cliff]

Hi, Rocky. I am sorry for not being in better communication with this issue.

Our Event Aggregator development team has been either been fully out (inconvenient timing, I know) or heavily loaded (unable to dig into this particular issue that you and 2 others have reported).

I, again, am very sorry for the long delay and hope to have a meaningful answer to you next week.

[Cliff]

Hi, John. I am sorry for not being in better communication with this issue.

Our Event Aggregator development team has been either been fully out (inconvenient timing, I know) or heavily loaded (unable to dig into this particular issue that you and 2 others have reported).

I, again, am very sorry for the long delay and hope to have a meaningful answer to you next week.

[Cliff]

You only really have one calendar, http://wpshindig.com/events/

But you could link to the pre-built category URL (“Calendar A” in your example): http://wpshindig.com/events/category/wp-meetups/

And the event display there acts like its own calendar, but it’s not on lock down if that’s important to you.

Regardless of how they get to an event’s single page, like getting to http://wpshindig.com/event/barcelona-wordpress-meetup/2017-11-07/ from the main events calendar or the WP Meetups category calendar view, or site search, or any other method… yes, the Event Tickets will work on the Event Single page.

I hope this clarifies there aren’t separate calendars, just “drill down” views.

Our Filter Bar add-on can make it easy for your site visitors to generate their own calendar views, such as events that are in both the WP Meetings category and the Learning category (can be set to AND or OR).

[Cliff]

Could you tell me the reason for not wanting to add a label? If you add a label, I could give you some CSS to hide it from the Single Event page. Also, did you look at the emails your customers receive? The Attendee Information prints on their ticket and may be confusing if lacking a label.

Thanks for sharing your use case.

[Cliff]

I’m very glad to help! It’s generally recommended to not have that line in wp-config.php for your live site. If that causes your theme’s custom CSS to take effect, it’s likely you’re still not quite doing something correctly or that the issue should be reported to your theme’s support.

You could also just choose one of those other Custom CSS methods I shared instead.

===

Regarding the button at your link–the code for which came from https://theeventscalendar.com/knowledgebase/url-as-word-button/–I see you have this CSS:

.my-button-class {
background-color: #336600;
border: 1px solid #336600;
padding: 10px;
color: #fff;
float: left;
}

I’d recommend replacing that with this:

body.single-tribe_events .my-button-class {
background-color: #336600;
border: 1px solid #336600;
padding: 10px;
color: #fff;
float: left;
}

body.single-tribe_events .my-button-class:hover {
background-color: #fff;
color: #336600;
}

Please let me know how this goes for you.

[Cliff]

Hi, Benny. I spoke with our development team and this is actually already on the to-do list. It’s out several months at the earliest but definitely (without guarantee 😉 within the first half of 2018.

Please keep an eye on our Release Notes: https://theeventscalendar.com/category/products/release-notes/

[Cliff]

Hi, Nik. Sorry you’re experiencing this.

This isn’t currently a known issue and I couldn’t recreate it on my localhost testing site so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Suzanne. Please reference our Themer’s Guide regarding this file: /wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php

I’m unsure if this is possible by overriding this file, but it is probably the best place to start investigating.

Please let me know how this goes for you.

[Cliff]

Hi, David. Please check out https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/ and let me know if you have any follow-up questions on this topic.

[Author]

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