Casey

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Viewing 15 posts - 796 through 810 (of 3,499 total)
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  • in reply to: Upgrade causes event path issues #267141
    Casey
    Participant

    Sheila,
    Unfortunately it’s our policy to remove user credentials (even one’s posted in private replies) immediately after we’ve used them. It looks like there’s a bigger issue going on with your particular WordPress install, or something weird is going on with your theme.

    At this point, I would try a clean WordPress install to see if these issues persist. Thanks! πŸ™‚

    -Casey-

    in reply to: Pop-up Calendar in "Events in" Box not displaying #267133
    Casey
    Participant

    dkiessling,
    Thanks for getting in touch! I’m seeing this work correctly in my environment also running Chrome on Windows (screenshot). Since the issue is isolated to just one computer, then it seems they have something installed (possible a Chrome extension or other software) that is conflicting. I would try having them disable any browser extensions they have installed, make sure their browsers are up to date, and then troubleshoot further from there.

    Hopefully that gets you pointed in the right direction. Thanks! πŸ™‚

    -Casey-

    in reply to: Month view tooltips not working #267102
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. πŸ™‚

    Cheers,
    Casey

    in reply to: Events invisible in Week View #267098
    Casey
    Participant

    Andreas,
    Have you tested for conflicts? I’m seeing the same DIV ID in my test environment, and everything is working correctly (screenshot). Without seeing the site to investigate further, I can’t be 100% sure, but I suspect there’s another plugin / theme that’s conflicting and causing this issue.

    Try testing for conflicts using that link above and let me know what you discover. Thanks! πŸ™‚

    -Casey-

    in reply to: Community Events Tab not showing up #267086
    Casey
    Participant

    crharrison,
    While I wish I could say that the plugin seamlessly integrates with every theme out there, the reality is that custom themes have so many settings/options that it would be nearly impossible for us to account for all of those. I’m not particularly familiar with the Mantra theme, but the Calendar view does wrap event links in an H3 tag.

    If you’d like to customize that, you can always perform a template override to customize the code as you like. Just take a look at our themer’s guide to learn more about template overrides and customizations.

    Hopefully that helps to answer your questions. Thanks! πŸ™‚

    -Casey-

    in reply to: Outlook compatibility follow-up #267040
    Casey
    Participant

    I just wanted to follow up and see if you’re all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! πŸ™‚

    -Casey-

    in reply to: Upgrade causes event path issues #267038
    Casey
    Participant

    Sheila,
    Take a look at their screenshots here: http://wordpress.org/plugins/event-rocket/screenshots/. The data cleanup page is under the ‘Tools’ section. The only other option I see would be to start with a fresh WordPress install, install the latest version of the plugins, install your theme, and then see if you’re still having the same issues.

    Just let me know if I can assist further. Thanks! πŸ™‚

    -Casey-

    in reply to: Advanced Upcoming widget issue…. #265126
    Casey
    Participant

    Syed,
    Thanks for getting in touch and sorry to hear you’re having trouble here. I’m noticing this on my end as well, and will log it as a bug for our developers to investigate further. Since this is pretty late in our current release’s development cycle (we typically release on a monthly cycle), I don’t imagine it will be fixed in our upcoming release. I’ll go ahead and leave this thread open, and we’ll update you when we have more information.

    In the mean time, a workaround is to only add/edit widgets using the ‘Appearance->Widgets’ screen. Thanks! πŸ™‚

    -Casey-

    in reply to: Error on Calendar View screen…. #265099
    Casey
    Participant

    Syed,
    Thanks for getting in touch! Can you share a link with me, so I can investigate further? Thanks! πŸ™‚

    -Casey-

    in reply to: Events invisible in Week View #265089
    Casey
    Participant

    Andreas,
    Do you have a URL where I can investigate this issue further?

    in reply to: move calendar out of frame #265082
    Casey
    Participant

    motoshop,
    Using the link you provided, I suspect that your website is not even running WordPress. If that’s the case, then our plugins won’t work for you. Is your site running on WordPress?

    in reply to: Display Additional Field in Event List Widget #265075
    Casey
    Participant

    Jen,
    I’m not sure why that’s not working, but if you just want to display the Event Website, then take a look at the following functions:

    Give one of those a try and let me know if that does the trick. Thanks! πŸ™‚

    -Casey-

    in reply to: Show Category Description #265067
    Casey
    Participant

    instress,
    Thanks for getting in touch! You should be able to do something like this using ‘term_description().’ Here’s an example of how this function would work with the Event Categories:


    <?php echo term_description( $term_id, 'events_cat' ); ?>

    Where $term_id is the ID of the Category that you’d like to display the description for. You’ll also want to take a look at our themer’s guide to understand how to override template files and customize them for your needs.

    Hopefully this should get you started in the right direction. Good luck!

    Thanks! πŸ™‚

    -Casey-

    in reply to: Creating Columns in Events Page #265050
    Casey
    Participant

    robpoole,
    Thanks for getting in touch! I’m assuming you’re talking about displaying logos in the WYSIWYG editor for the Event Description? If so, then you should be able to install some kind of table plugin to create columns in the editor. Something like this plugin might do the trick, but keep in mind that we can’t officially support third-party plugins if they cause conflicts with The Events Calendar.

    Hopefully that gets you started on the right track. Good luck and thanks! πŸ™‚

    -Casey-

    in reply to: query by country – City – Other fields #264675
    Casey
    Participant

    xumus,
    Thanks for getting in touch! You can use the tribe_get_events() function to query Events just like would with get_posts(). Here are some code examples using tribe_get_events() to query Events.

    You can also perform Meta Queries using tribe_get_events(), and you can view the Meta Keys to query off of by installing a plugin like post meta inspector, which will allow you to see the Post Meta keys for each event (screnshot).

    Hopefully that points you in the right direction. Thanks! πŸ™‚

    -Casey-

Viewing 15 posts - 796 through 810 (of 3,499 total)