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Thanks for the update.
Best I can tell, you shouldn’t have to add any additional formatting to the Excerpt box, it should store html just fine. The difference comes later when trying to access it.
From what I can see, all views have a slightly different way of displaying the excerpt.
The List View shows it 100% complete.
The Day and Photo Views convert the newlines to spaces
The Month and Week view (with the tooltips) strip out all html
To stop this formatting from happening, you will unfortunately have to create a template override (even then I’m not entirely sure it is possible). If you check out our Themer’s Guide, you could probably make a template override to display what you want. For the month view, check out the instructions in the view/month/single-event.php. The comments are loaded with information on how to edit the template files.
1. The formatting of the columns in the full page event layout is not right or symmetrical. I have a featured image above, then below it I have two columns for Details (left) and Organizer (right) but these columns are not centered. Below I have two other columns for Venue (left) and a Google map (right). In addition to the arrangement not being even the website links are too long and don’t wrap where they should towards the next line.
For the symmetry of the Event Details section, you will have to create some custom css, as unfortunately that level of customization goes beyond the scope of the forums. As far as customizations go though, that should relatively easy to tweak.
2. The featured image appears differently in the pop-up box (when the mouse hovers over the event) and in the full page event as the header of the page. I am using 1040×345 images because they seem to fill the entire width of the page and work as headers. However, in the pop-up boxes they become square and only a portion is displayed. The portion displayed is often not the part I would like to have displayed. Is it possible to change this ? Can I have two different featured images, one for the pop-up boxes and one for the full page event information ?
This is more customization that goes beyond the scope of the forums I’m afraid. I believe the smaller plugin is using the ‘thumbnail’ size, which you can set in the Settings > Media section. You can only have one featured image per event or post, but if you uncheck the crop mechanism your thumbnails should look better.
Does this make sense? Let me know if this doesn’t work for you.
Cheers!
– Casey Driscoll
Hello bringbackourgirls, thanks for the link.
From what I can tell, your single day page is working now http://bringbackourgirls.us/rallys/2014-05-13/, so if you turn on month view it should be working (as far as I can tell).
Also, as per your original question, if the slug is now changed to ‘rallys’, the individual event day pages with change to ‘rallys’ as well. Month view should automatically update to reflect this. As a resource, here are some primers on changing the slugs.
Let me know if month view still doesn’t have the correct links (or if the links don’t work).
Does this make sense? Let me know if I can explain anything else!
Cheers!
– Casey Driscoll
Hello crossfitcentercity,
Thanks for the info! Could you contact Fatcow about this at the same time? I am in the process of contacting our devs, but I believe the issue is with your host.
I’m not certain, but I believe your ‘max_questions’, a limit set by your host, prevents you from accessing the DB only so many times. I still don’t know how that brings down the entire install though.
I will contact our developers, but I would be sure to contact your host again because I’m not sure how much we will be able to help on this.
Cheers!
– Casey Driscoll
Hi Marcel,
Can you give me a more specific link for that first event? I can’t find an event that starts on the 1st of January.
Otherwise, if I understand correctly, you are still just looking to sort by end date, if the event has one. Unfortunately, that functionality is not available out of the box and you will need a developer to configure it. I believe my previous answer should get you in the right place still.
Does this make sense? Let me know if I can explain anything else!
Cheers!
– Casey Driscoll
Hello wderday,
I just want to confirm, this is a different format that you originally requested? We’ll need a different tactic if yes.
It seems like you are trying to output European style dates, and I am also assuming you are using the WordPress General Settings to set the Date Format
This snippet will make the Events date format conform to the WordPress date format.
I’m making a few assumptions, but I believe this is the solution you are looking for.
Does this make sense? Let me know if this doesn’t work for you.
Cheers!
– Casey Driscoll
Would you mind uploading to http://pastie.org/? You should be able to just copy and paste.
I think that is the best way to keep the data integrity.
Cheers!
– Casey Driscoll
I was confused by this as well, so I had to check in with the devs.
Do you have custom (event) templates? If you do, try renaming {theme}/tribe-events to {theme}/x-events and see if tooltips work again.
If the tooltips work after changing the name of the template, it means you custom template will probably need an update, and we might be able to help you with that.
Does this make sense? Let me know if this doesn’t work for you.
Cheers!
– Casey Driscoll
Hello richardm,
Our plugin controls for this situation by putting a ‘noindex, nofollow’ on these pages. However some plugins and themes may strip this header meta information out.
Would you mind putting this code in your theme’s functions.php file, to run a diagnostic? It will write some information to the header (won’t be viewable on your site). We can then check to see if the meta information is properly written.
Also, in the WP-Admin, at the bottom of the Events > Settings > Help tab, there will be a ‘systems settings’ box. Can you copy that and paste it into a private reply? It will be helpful to know which plugins/theme you are running, if we need to track down a culprit.
Does this make sense? Let me know if I can explain anything else!
Cheers!
– Casey Driscoll
Actually on this one, I’m not sure I can. Typically the data is fine when deactivating our plugins (and I believe it is in this case), but I’m not 100% sure how Facebook Events syncs with their API. 🙁
Please make sure you have a recent backup of your site before you start! I’m assuming nothing bad will happen, but better to be safe than sorry.
Could you split that off into another topic in our Facebook Events forum? I’m not sure if there is a bigger issue at play here. I think at least one other user might be facing the same thing.
I’ll go ahead and close this ticket, as the original question was answered.
Thanks!
– Casey Driscoll
Sorry for the delay camronelli, I put this in the wrong spot in my queue!
I was able to confirm this problem on your site.
When I click on the May 20th event on http://palmspringsstyle.com/calendar/
The given link is http://palmspringsstyle.com/event/ace-karaoke-with-keisha-2-2-2/2014-05-20/ but it never gets there. Instead it goes to http://palmspringsstyle.com/event/ace-karaoke-with-keisha-2-2-2/2014-02-25/, an expired event.
When I look at ‘all’ the recurring instances of this event though http://palmspringsstyle.com/event/ace-karaoke-with-keisha-2-2-2/all/ I see that you are having a problem with duplicates.
Many people we’re having problems with duplicates with the 3.5 update. I believe if you run the duplicate clean up plugin hotfix explained in this post, it will probably fix your problem with ‘this event is passed’. That is, your events should link to the correct day.
Does this make sense? Let me know if this doesn’t work for you.
Cheers!
– Casey Driscoll
Hello mending,
Thanks for contacting us.
As far as I know, most of those browsers are supported (not sure about IE6).
I checked on IE8 in Windows 7, and I was able to make week view work just fine with a base install and the Twentytwelve theme. More than likely you have a theme conflict.
At Modern Tribe we work hard to release polished and clean, professional software. However in the open source market place, this is not always the case.
Before submitting a support post, we ask users to deactivate all plugins and change to a theme like Twentytwelve, as a proven way to check for conflicts.
Ideally, they will do this on a local, development, or staging environment. It’s possibly a little tedious, but it is the surest and most efficient way to get to the root of a complicated issue. We know this after years of combined experience troubleshooting technological problems of all shapes and sizes.
If the issue still occurs on a normalized system, there is more than likely a problem with our plugin (a bug).
If the issue goes away on a normalized system, there is more than likely conflict with another plugin or theme that is not ours.
This is an integral part of our troubleshooting process. By reactivating plugins one at a time, checking the problem with each activation, you can immediately find out where the conflict is. Otherwise, it is a difficult (impossible) guessing game.
Can you please deactivate your plugins and theme, to confirm the problem goes away. Please reactivate each piece, until the problem comes back. Please let us know which plugin causes the problem.
– Casey Driscoll
Hello nancymck,
We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.
Cheers!
– Casey Driscoll
Hello luckydawg,
We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.
Cheers!
– Casey Driscoll
Hello shavano,
We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.
Cheers!
– Casey Driscoll
