[Brendan]

Hi there,

If you are just importing an ical then there may be a conflict somewhere.Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hi there,

That looks like an iCalendar import so may be something different. Are you exporting the events from Facebook and them importing them somewhere first?

Also, can you send me a screenshot of Events > Help > Event Aggregator Status?

Thanks,
Brendan

[Brendan]

No problem!

Let us know if you have any other questions.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

This reply is private.

[Brendan]

Hi there,

This is beyond the scope of our support since its a 3rd party plugin and not something we support on setting up. I can get you a list of customizers that can help with tasks like this.

Let me know.

Thanks,
Brendan

[Brendan]

Hi there,

Its under investigation for a fix but has not been fixed yet.

Thanks,
Brendan

[Brendan]

Hi there,

We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

Thanks so much!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for the follow up. Something may have been disconnected or your may need to generate a new key for captcha. I am attaching a screenshot of the error.

Let me know if its resolved after a new captcha key is set.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out. Event Aggregator will only import events and you can synch updates from those events but only updates made from the export location like Google Calendar. However, if an event is deleted from Google calendar you will need to manually delete that event from your Events Calendar.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out and sorry you are experiencing this issue. We are working on a fix and it should be released soon but I can’t say when exactly. I am adding this ticket to the queue and we will notify you as soon as a fix has been released.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out. In order to use the event tickets you need to have an ecommerce solution installed. You can choose from Woocommerce, Tribecommerce (Insdie Events > Settings > Tickets), or Easy Digital downloads.

Let me know if you have any other questions.

Thanks,
Brendan

[Brendan]

Hi Michael,

Thanks for reaching out!

The plugins will continue to function however there will be no access to premium support or updates to the plugins without an active license which needs to be renewed on an annual basis.

Thanks,
Brendan

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