[Brendan]

Hi there,

Thanks for emailing support. Unfortunately only one venue can be tied to each event. With situations as you describe, customers usually just recreate the event and add a different venue to each one. you could also create the event with one main venue and in the description of your event add the other venues, however this would bypass some of the calendar functionality since it would just be text.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support.

We charge in USD.

Thanks,
Brendan

[Brendan]

No problem and thanks for your patience!

[Brendan]

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hey there and thanks for getting in touch!

We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

Or, if you already have an active license for one of the premium plugins, will you please log into your account and post your topic to our premium support forum instead?

Thanks so much!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. In regards to multiple days, they just show as separate links. In regards to the month view, you can purchase the filter bar which will give you options to create custom fields/filters and select specific categories.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are experiencing this issue. It is a current known issue and our devs are working on a patch. In the meantime, some users have been able to see a temporary fix if you go into Events > Settings > Display and choose “Use Default Mobile View” or one of the other views.

I can’t guarantee this will work in your case, but its worth a try.

We will update you as soon as this issue is resolved.

Thanks,
Brendan

 

[Brendan]

Hey, thanks for writing in!

You are correct on the prices mentioned per license. We do offer discounts bundles and multiple licenses (3 or more) and you can always upgrade your existing plan to a higher plan and pay the difference.

We run a number of sales and promotions throughout the year and you can find the latest and greatest offers listed on our Deals, Coupons & Discounts! page.

If nothing there fits exactly what you’re looking for, I’d suggest either subscribing to our email newsletter or following us on Twitter because we also make those announcements there.

Cheers!
Brendan

[Brendan]

Great to hear. And thanks for posting the resource!

 

[Brendan]

Hi there,

Thanks for the feedback. We are seeing this error and as such, I have created a bug ticket so our devs can take a look. Not sure when it will be resolved at this point, but someone will notify you via this ticket as soon as we have a resolution.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for the feedback. We are seeing this error and as such, I have created a bug ticket so our devs can take a look. Not sure when it will be resolved at this point, but someone will notify you via this ticket as soon as we have a resolution.

Thanks,
Brendan

[Brendan]

Hi there,

It’s really easy, you just need to remove the outdated plugin by logging into your website and go to Plugins. There, you will deactivate and delete The Events Calendar Pro plugin. Don’t worry, remove it will not erase any of your info. The head over to our website and go into My Account > Downloads ( https://theeventscalendar.com/my-account/downloads/ ) and download The Events Calendar Pro.

A “.zip” file will download to your computer.

Then simply go back to the Plugins section on your site and click “add new” and upload plugin.

Select the zip file and it will upload it to your site and then you can activate it.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Thanks for the feedback Yoni!

[Brendan]

Anytime!

Let us know if you have any other questions.

[Brendan]

Hi Sara,

Yes, when purchasing tickets, there is an attendee info field for each ticket so you can add as many attendees needed.

Thanks,
Brendan

[Author]

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