Brendan

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Viewing 15 posts - 196 through 210 (of 2,028 total)
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  • in reply to: Creating events search form on homepage #1619084
    Brendan
    Keymaster

    This reply is private.

    in reply to: Add Multiple Event Brite user accounts? #1619083
    Brendan
    Keymaster

    Hi there,

    Yes, by default it does import photos, however, you can add this code to your theme’s functions.php file to disable this.

    https://gist.github.com/bskousen/6ef6eee7d9bc9019edceea16f34bbfb3

    Thanks,
    Brendan

    in reply to: Events Calendar No Functioning Properly #1619082
    Brendan
    Keymaster

    Hi there,

    Yes, its the WordPress.org website, so you can create a free account. Once you have an account, you can post the question for our support team who handles this plugin.

    Thanks,
    Brendan

    in reply to: Issue with tribe-events-ajax-calendar.min.js (mobile) #1619081
    Brendan
    Keymaster

    Hi Christian,

    Welcome to the forums and thanks for chiming in.

    For the sake of keeping things clean — as your issue seems a bit different than the original — I would kindly like to ask you to open a separate topic. We will be here to help you out and you will get your own personal consultant who will be focusing on your issue.

    Thanks and cheers!

    Brendan

    in reply to: Need help with which add ons required for ticketing needs #1618118
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Yes, this is possible. In this situation, you would need the Event Tickets Plus plugin which will allow you to create multiple tickets for each event and charge for those tickets. It also allows you to set quantities.

    Let me know if you have any other questions.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue since there may be a conflict between scripts. this plugin is more or less a trial and error type task.

    Thanks,
    Brendan

    in reply to: Creating events search form on homepage #1618045
    Brendan
    Keymaster

    Hi there,

    Thanks for getting in touch with us!

    This essentially looks like a custom development task and so is outside of our stated scope of support.

    With that being said, we’d love to help point you in the right direction.

    We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

    In the meantime, if there is any more information you can share (including mock-ups) that will help us to better understand what you are seeking please do feel free to add them to this ticket.

    If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

    Thanks and cheers,
    Brendan

    in reply to: Issue with tribe-events-ajax-calendar.min.js (mobile) #1618040
    Brendan
    Keymaster

    Thanks for posting this Mathew!

    Let us know if this works for you in the meantime Hans-Gerd.

    Brendan

    Brendan
    Keymaster

    Hi there,

    I am not sure when it will be fixed. It’s being worked on but we do not have a set date yet.

    I have marked this ticket to be notified as soon as a new version of this extension is released.

    Thanks,
    Brendan

    in reply to: Randon 0 Category Shown on Event Filter bar #1618032
    Brendan
    Keymaster

    Hi there,

    I was afraid of that. It sounds like bad data or a conflict of some type.

    It could be left over from some transient in your database. So on a test site, you may want to install a plugin to clean up your database and especially delete transients.

    There isn’t a way to target this through CSS unless your site venues were to never change again, then you could but, that is not a long-term solution.

    Another option is to test for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    Thanks,
    Brendan

    in reply to: Add Multiple Event Brite user accounts? #1618020
    Brendan
    Keymaster

    Hi there,

    To import from multiple Eventbrite URL’s you can do it manually or set up a scheduled import.

    Just go to Events > Import and select “Eventbrite” in the drop-down.

    In the URL section, past the full Eventbrite URL (private accounts will not work) and click “preview”

    From here you should see the events available for import along with options to save a scheduled import or do a one time import.

    Let me know if that makes sense.

    Thanks,
    Brendan

    in reply to: week-end view #1618014
    Brendan
    Keymaster

    No problem!

    in reply to: Current Event Pro Member inquiring about Aggregator #1617889
    Brendan
    Keymaster

    Hi there,

    Yes, there is a button on each event that says “ical export” They would just click this and save it to their calendar. You can test it out here: https://wpshindig.com/event/hannover-wordpress-meetup/2018-10-09/

    Thanks,
    Brendan

    in reply to: how do I hide the sidebar on the calendar page? #1616662
    Brendan
    Keymaster

    Hi there,

    Yes, if you are talking about the description in the popup, you can do something like this:

    https://gist.github.com/bskousen/4b98477d396a9818a05cc51d29f1425e

    Thanks,
    Brendan

    in reply to: Current Event Pro Member inquiring about Aggregator #1616660
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    The Event Aggregator will import the event only. There is no other functionality. Now, when the event is on the calendar you can then export the event to their calendar.

    Let me know if you need further clarification.

    Thanks,
    Brendan

Viewing 15 posts - 196 through 210 (of 2,028 total)