Brendan

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Viewing 15 posts - 181 through 195 (of 2,028 total)
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  • in reply to: Non wordpress site #1621435
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    The Events Calendar can only be used in WordPress, however, our team has created a calendar option called Loxi which can be used on any platform.

    Thanks,
    Brendan

    in reply to: Do you need to buy multiple licenses? #1621430
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Each plugin costs $89 per year so you can by as many as you need. When buying multiple licenses, you may want to check out our bundles to get a better discount.

    Let me know if you have any other questions.

    Thanks,
    Brendan

    in reply to: Start time and end time #1621420
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Yes, there is a way to remove this section from the event, however, this CSS I will provide will remove the time slot from each event. If you are only wanting to remove this from specific events, you may want to look into adding a CSS plugin that allows you to apply CSS to posts/events/pages individually.

    https://gist.github.com/bskousen/4521ce93ac1e6e962cd82d1ff3fa523e

    Let me know if this works for you.

    Thanks,
    Brendan

    in reply to: Need to only show events from two categories #1621419
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing and considering our products. You can filter the default display to show specific categories. The best way to go about this is to use a shortcode, or a more advanced route is to create a function that does this. The shortcode does come with the PRO plugin.

    Let me know if you have any other questions.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for doing this and good find. I was able to check and replicate this bug. I have gone ahead and submitted a bug ticket.

    I don’t have a time on when this can be fixed but we will update this ticket when it is fixed. For now, if you could use one of the other formats, that would be the workaround.

    Thanks,
    Brendan

    Brendan
    Keymaster

    No problem, glad it worked for you.

    Let us know if you have any other questions.

    Thanks,
    Brendan

    in reply to: Community Events #1620247
    Brendan
    Keymaster

    Hi there,

    Thanks for considering our products!

    Yes, you can use the license on a development/staging and in production as long as you follow the guidelines.

    Yes, the community events add-on will work with the free calendar.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. You may need to adjust the pixel length to your liking but add this CSS to your style.css file in your theme to make this adjustment.

    https://gist.github.com/bskousen/c762d9b0c353589ff0ad39109269a94f

    Thanks,
    Brendan

    in reply to: Taking payment #1620211
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support!

    If you are going to charge for tickets then you will definitely need the Event Tickets Plus plugin which allows you to charge users.

    Thanks,
    Brendan

    in reply to: Renema RSVP button text #1620210
    Brendan
    Keymaster

    Hi there!

    Thank you for reaching out to us.

    I would love to help you with this topic.

    The simplest solution would be to use the following snippet: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

    Let me know how that goes.

    Best regards,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for getting in touch with us!

    It would be possible, however, this essentially looks like a custom development task and so is outside of our stated scope of support.

    With that being said, we’d love to help point you in the right direction. You may wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

    Thanks and cheers,
    Brendan

    in reply to: recurring events #1620202
    Brendan
    Keymaster

    Hey there and thanks for getting in touch!

    We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of the premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    Thanks so much!

    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues with the listview. Sounds like there is a conflict. Have you tried switching to the default 2017 theme to see if this issue is present?  To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin (or your staging site) will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue by checking scripts to not load. However, when looking at the site, I do not see any console errors.

    Thanks,
    Brendan

    in reply to: WPML share stock-values between different languages #1620088
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Currently, there is no way to do this but it’s on our roadmap of things to work on. You can cast your vote on our User voice page.

    Thanks,
    Brendan

    in reply to: Trib-bar Label translate #1620071
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    We have this information regarding translations:

    Please let me know if you need any further assistance.

    Regards,
    Brendan

Viewing 15 posts - 181 through 195 (of 2,028 total)