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Howdy again,
Our default “Tribe Events Template” was definitely updated in the latest release. It would be best if you used the new 3.5 version as your base, and made changes to it instead of 3.4. That would be the easiest way to make sure that your changes work well in 3.5 (without conflicts), and take advantage of our new responsive views. Please let me know if you have any other questions. Once you have all your questions answered, would you mind marking this topic resolved, or responding here to let me know? That way I can be sure you are fully taken care of. Thanks!
– Brook
Howdy Sean,
I am able to reproduce that problem myself. It seems that location search is not working in IE9, unless you are already on Map view. This is unfortunate.
I made a snippet to hide this problem until we are able to produce a true fix. Paste it at the top of your theme’s functions.php file, underneath the first line “<?php”. If your theme does not have a functions.php file, go to your theme folder, create a new text document file called “functions.php”, and paste this text in the first line of the file “<?php”. On line 2 or 3, paste that snippet.
Does that snippet work? Do you have any more questions? Please let me know. Cheers!
– Brook
Howdy gregoiregarneau,
That is definitely possible. It might even be very easy to do, depending on your theme.
The easy options would be to go to WP Admin > Events > Settings, clicking on the tab “Display”. Do you see the “Events template” drop down selector? My guess is that it is currently set to “Default Events Template”. Try changing it to “Default Page Template”, o r one of the other options, and clicking Save at the bottom. Did that fix it? If not, do any of the other templates fix it?
If nothing above worked, then you are going to have to create your own custom theme. If you are familiar with creating WP Themes, this is very easy. If you are unfamiliar with that, it might be a bit difficult. Follow the Tribe themer’s guide to create a new theme. Specifically you want to edit the Single Events template and remove the page heading.
Does that make sense? Did one of those options work for you? Please let me know. Cheers!
– Brook
Howdy nysci,
We had some issues with tags in version 3.2 of our plugin, the one you are on. I understand that it is a pain to upgrade, but at this point you really only have two options and to be frank both of them are going to be a pain. You can either:
a) Comb through our commits since release 3.2, which I believe this was the last commit for 3.2, looking for code that fixes the issue then applying it to your site.
b) Update to 3.5 (after making a full backup of course), and making adjustments to your customizations so that they work in 3.5
In my opinion option B is going to be easier for you to do, and it will include a host of new features. it would be nice if there was an easier option, but I have put a lot of thought into it and these seem to be the only two viable solutions. Does that all make sense? Is one of those options going to work for you? Thanks for posting! Sorry about the delay in Rob not getting back to you in the other thread. He does not normally actively man the forums like I do, so he must not have seen your responses.
– Brook
Howdy gregoiregarneau,
Sadly we can not help too much with customizations like that. It will be up to you to diagnose.
That said, maybe I can help a little bit. What specifically is the error message and line numbers referenced. Who wrote that code, was it a snippet one of us here at Tribe wrote?
– Brook
Howdy revolution,
Your code looks awesome! However, I did some testing and it seems to be working fine for me. If I had to guess, there is likely something about the updated plugin that is perhaps conflicting with some other bit of code on your site, maybe the theme or another plugin? Have you had a chance to test in the default 2013 theme and only Tribe plugins environment to see if that code works proper? If not, are you 100% sure you have upcoming events with that category?
– Brook
Howdy atmedia,
Are you talking about one of these videos? The third or the fourth one, perhaps?
What happens if you add a regular WooCommerce product with a description, and purchase it as a test. Does the product description come through in the email you receive?
Thanks for posting. Please let me know the answers to the above so I can assist you further. Cheers!
– Brook
Howdy activision,
Thanks for posting. That is pretty strange. Are other emails sent from WordPress making it through? What happens if you add a regular WooCommerce test product, and purchase it without anything else in your cart. Are the emails making it through to your and the customer? I hope these questions make sense, let me know if I can clarify.
– Brook
Howdy Jonas,
I would love to help you out with those questions.
1) Absolutely we do. If you have gone to WP Admin > Settings > General, and selected the 24 hours format (as pictured here), then you will see the time pickers change (as pictured here).
2) The easiest way to hide something from the calendar is by adding some CSS to your (child) theme. This CSS should hide those buttons
.tribe-events-ical, .tribe-events-gcal{display:none;}. Of couse, the absolute best way to hide something is to remove it directly from the page’s source. This can be accomplished by jumping into our themer’s guide.3) That sounds like a conflict between your theme and the latest version of events calendar. I am not seeing that in my local tests. Large “featured images” are properly downsized in the month view tooltip (popup).
4) That is definitely something we are interested in doing. Please voice your support for that feature suggestion here. In the mean time, using our themer’s guide linked above you can swap the date format around in specific places.
5) Most definitely. This guide helps you show/hide any of the event details in single event view, but it does require that you are familiar with WP Walkers. You might use this snippet as a template.
6) This can also be done. You can hide it with CSS, JS, or by using a theme override like I linked above. Pick your favored option, and run with it.
I hope that helps. Usually we try and just have one question per topic. In your case I made an exception, but keep in mind in the future that if you have multiple questions it is best to open up a topic for each one. This ensures timely responses.
Did that all make sense? Please let me know if can further clarify any of the above. Thanks!
– Brook
Howdy ponydesignclub,
You definitely could just hide the date/time from that box using a simple snippet that like this. However, the “meta group” you have chosen to override is very dynamic. If you want to set the value to simply be the date you are going to have to dive deep into our Meta Walker. The easiest way is probably to hide the field like I showed you above, then register a new field that returns just the date. If the last couple of sentences sound a bit like Greek, you might just want to go with the first and simplest option. Because the second option is going to require a bit of programming.
Does that make sense? Will one of those options work for you? Please let me know. Cheers!
– Brook
Howdy tomcoady,
Good question. We definitely made some changes to most all of our templates, including the default events one. This release marks our first fully responsive template in all views. It was a bit of a behemoth to undertake, but it is working awesome on mobile now. If you had an override from a previous version and it is misbehaving now, it might be easiest to get a fresh copy of the file you want to override and redo any modifications in that file as a new override.
Does that fully answer your questions? Please let me know. Cheers!
– Brook
Howdy adammostogl,
That is highly unusual. Is this only happening when you edit existing events? What happens if you add a new event and set the recurring settings when you create the event, does it work properly, or is the first event in the series still 10hrs different from all of the other ones?
If you are interested in getting this resolved quickly, could you also run through some diagnostic steps for me? First, could you try temporarily activating the default 2013 theme, and creating a new recurring event then seeing if the issue persists?
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it? Again try creating a new event and setting the recurrence to test.
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe. Now once again create a new event and set the recurrence up, then publish the event. Does it behave properly? If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
I know that is quite a few steps. Unfortunately complicated issues like this one are a bit complicated to diagnose. I hope you do not mind running through those, it is the simplest way I can think of to dive towards the root of the problem. Thanks!
– Brook
Howdy claghorn!
If it is the exact same issue, then adding widget classes by following the steps I outlined will definitely fix it. If it is a different issue, would you mind opening a new topic and detailing in your own words what the issue is? We try and keep every issue to its own topic. This ensures faster response times, and that you are getting help for your specific issue, not general advice to a group of people.
I hope this makes sense.
– Brook
Hello again Andy,
That is strange. I do not believe I have seen that before.
Would you mind testing in the fully default environment just to guarantee it is not a different plugin or your child theme? You might have already tested that, but if not I have seen that root out countless problems that I am unable to produce locally. Various members of the team have actually specifically tested overriding this filter during our QA, and it worked for everyone. It is definitely worth a shot to try the default environment in my opinion. Thanks!
– Brook
For sure! At the very least if you have an idea on how we could make the modification happen through a WP hook or JS override, that would make it easier to maintain.
Just in case you do not already know, the best place to make feature suggestions is our user voice page. We actively monitor the topics there, gauging their popularity and how feasible (or in the case of less popular recommendations, easy) they are to implement. Plus other members of the community often vote up suggestions like yours if they find it useful.
Thanks for posting!
– Brook
