[Brian]

Hello, Sorry for the trouble, but I can help you out with this.

Can you confirm that Events Settings Page has no license tab:

Please go to Events->Settings

Then let me know if you see the Licenses Tab.

If you do not see it please use our testing for Conflicts Guide and then head back to the Events Settings Page and see if that helps make it appear there.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Please let me know the results from this and then we can go from there to resolving this.

Thanks

[Brian]

Hello,

Sorry for the trouble I can help you out here.

I use Genesis and have some familiarity with integrating it, but have not run into this issue before.

I took a look at you site and see the menu not showing on that page.

I also visited a page where it is showing. I see it is inside the inner div, which i do not believe is the standard place for it. Do you have any coding in your theme’s function to move the menu with an action?

Can you let me know about that and can you please change themes to the base Genesis theme and see if the menu shows on that page? (you may have to resave the menu when you change themes).

Let me know what you fin out and we can go from there.

Thanks

 

[Brian]

Hello,

We have set this up through a filter that you can add to your theme’s function.php file.

This article outlines the entire process and gives you the coding to make venue and organizer required.

https://theeventscalendar.com/change-required-fields-on-community-event-submission-page/

If you only want to add venue, just remove organizer from the list.

Let me know if you need anything help with this or run into issues.

Thanks

[Brian]

Hi,

There is no option to prevent creation of new venue’s in the admin. You could do somer customization of the form to remove the new venue part and just use a list of existing venues.

Our Themer’s Guide will show you how to get started moving the files into your theme where you can safely edit them.

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Let me know if you need a hint for the next step after you have moved the files over.

Thanks

[Brian]

I am glad to see you were able to fix this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hello, sorry for the trouble you are having. I am going to help get this straightened out for you.

Facebook ID
Please go to here after signing into Facebook first:

https://developers.facebook.com/apps/

Find the App you created and confirm the ID you see there is the one you put in the settings in The Events Calendar.

Let me know what you find there and we can go to the next step on that.

Facebook Event Import
You stated this:

“Facebook API Error: (#803) Cannot query users by their username (panorama.floor)”

However, that is a profile username and per Facebook API rules you cannot bulk import events from a user profile.

To import events created by a user you have to find the Event you would like to import click on it so it is the page you are viewing. THe url will look something like this:

https://www.facebook.com/events/12345689

That number on the end is the only thing you put in the box to import events. This is the only way to import Events from Facebook Users.

Page or Organization Bulk Import
For a Facebook Page you can auto import events and that is what that third field is for with either a page’s id or username.

Facebook Users.
I looked at the other topic link your provided both I and Brook are looking for clarification on that for Bulk User Imports. I will update on that once I know more.

Thanks

[Brian]

Hi: I’m sorry you are experiencing difficulties.

I took a look at your site, but cannot see the Community Event List as I am not a user of your site.

You saying the Community Event List is hidden or overlaps the sidebar on the right, correct?

As please know the content for the events list is setup as a table, so although it does resize it is not 100% responsive.

To remove the sidebar would require some coding related to your theme. I am not familiar with the one you are using, but they should have some documentation on making the page have no sidebars here:

Home Page

You could move this file from the Community Calendar Event list into your theme (event-list.php) and add the coding there to remove sidebars from your theme documentation.

Here is out documentation on making customizations and moving that file to the correct location of your theme:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Another topic related to sidebars for a different theme:

Make Month View Calendar a Full Width Page

Please let know if that helps or you need another tip to get this moving forward for you.

Thanks

[Brian]

Hello,

So when you create a recurring event with tickets it only has tickets for purchase on the first day of the event. The other days do not have ticket purchase options.

I setup the ticket purchase sale to end on the first day of the event too, so no one could come later and buy tickets after that date.

Let me know if that helps.

Thanks

[Brian]

No worries, sorry it could not work the way you wanted though.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hello,

That is an interesting feature that we would like to add to the plugin, but right now there is no timetable. Currently, we are focusing on Performance Improvements as that was the number 1 issue our users would like improved. However, we are working on adding new features this fall. Please head to our uservoice page and either create the iCal Importer as a feature or if someone else already has created it, please vote for it as the higher voted features are where we take some of our next features from.

http://tribe.uservoice.com/

Thanks!

 

[Brian]

Hello Ian,

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Brian]

Hello,

I think I gather from this ticket and the other one you created, “How to debug (and fix) a theme conflict.”

That the issue is resolved in both. Can you please confirm that and I will close out both tickets.

If not let us know how we can help.

Thanks

[Brian]

Closing this ticket as it is duplicate of another ticket and it appears the issue is resolved. If not please post in your other ticket.

[Brian]

Hello,

I took a look at your site and see the problem and not sure what is causing it, but I will help get to the bottom of this.

Can you first try out testing for conflicts and see what changes on your site. I understand the announcements page will not work if in another theme so that may not help.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Also, what does the coding look like that is creating the titles on that page? ( It appears to echoing two links there. )

What is the name of the custom post type you created for the Announcement Posts?

That should help me get a little closer to the problem. So let me know about those and we can take the next step.

Thanks

[Brian]

Hi Jason,

Sorry for the troubles. I can help you out here.

I went to the site and saw the Events not showing.

I looked at the Console and getting some errors there that I think are causing it.

One of the Errors is from a plugin Portfolio Slideshow?

I would try disabling that plugin and seeing if it solves the problem. Also please follow the steps on the testing for conflicts page and see if that helps:

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

I’m also getting a 404 error, “NetworkError: 404 Not Found – http://events.mansfieldstpeters.org/wp-content/themes/education-events/images/header.png”

That one is caused by Genesis looking for a custom header, but not finding it in the theme.

As for the white line, I did not see that on the Calendar, but can take a look again after we get it working.

Thanks

[Author]

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