Brian

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Viewing 15 posts - 11,131 through 11,145 (of 11,256 total)
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  • in reply to: Ticket amounts #701894
    Brian
    Member

    Hello, Sorry for the troubles, but I can get you going in the right direction.

    Here are my notes for each issue:

    Join Button

    Join button is being created by your theme, Vamtam. They would be a better resource on how to remove that from the page.

    Default Ticket Amount

    The ticket amount is being set by WooCommerce and there is a function to change the default amount to one. Here is an article with some more details.

    http://docs.woothemes.com/document/adjust-the-quantity-input-values/

    If you add the following coding into your themes funtions.php it should make the default amount set to 1. Please be warned this is for all products in WooCommerce.

    // Simple products
    add_filter( 'woocommerce_quantity_input_args', 'jk_woocommerce_quantity_input_args', 10, 2 );
    function jk_woocommerce_quantity_input_args( $args, $product ) {
    $args['input_value'] = 1; // Starting value
    return $args;
    }
    // Variations
    add_filter( 'woocommerce_available_variation', 'jk_woocommerce_available_variation' );
    function jk_woocommerce_available_variation( $args ) {
    $args['min_qty'] = 1; // Minimum value (variations)
    return $args;
    }

    Attendees Order

    Not sure why it reverses, does it stay reversed or just on a random loading of the list sometimes it does it?

    Let me know if that helps and what you find out about the attendees order.

    Thanks!

    in reply to: Conflict with Stratfort Theme #701836
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: 404 Errors on Events Calendar PRO #701832
    Brian
    Member

    Your Welcome.

    The license is for one year of support and updates. So after a year if you do not renew you no longer have access to the updates or the support forum.

    However, the plugin will continue to work after the year is up with all the features your client currently has.

    And since this issue is resolved I am going to close this ticket. However, if you have any issues in the future related to this or a new issue please create a new ticket and we can help you out.

    Thanks

    in reply to: Mobile Month View Issue #700989
    Brian
    Member

    Jason,

    Sorry for the troubles still. I was able to narrow down the problem some more.

    White Line
    For the white line, you are correct on the css that is creating it, but I am not sure what it is doing it. I did a test on my site with Genesis Theme and it was not there, but if you add this to your theme’s stylesheet or in a place to add custom css it should remove it.

    #tribe-events-content-wrapper #tribe-events-header:before, #tribe-events-content-wrapper #tribe-events-header:after {
    background-color: none;
    }

    Events Not Showing in Mobile Calendar View Under the Calendar
    I looked through the source code and saw that under this div:
    <table class="tribe-events-calendar"></table>
    This div is not there:
    <div id="tribe-mobile-container"></div>
    That is the required div to show the events.

    I am going to look into that further of why that might not show, but can you please answer the following for me and take the steps outlined below:

    Please confirm that you are using The Events Calendar Pro and The Events Calendar 3.7

    Please let me know if you have any custom Events templates in your theme.

    Please also try deactivating your Events Calendar Plugins, deleting them, and reinstalling new copies and then reactivating. Although that is a small chance it may clear out what is happening here.

    Please let me know what you find out form above and we can go from there.

    Thanks

    in reply to: Import events from the app owner account ID / username #700932
    Brian
    Member

    Ok, So I confirmed it with the Facebook API we cannot do Bulk Import of a User’s Events. The API only allows for us to do it from Organizations and Pages. Brook has clarified his responses on the post you linked to and has more information there too.

    Has the feature of importing events from individual fb profiles ready yet?

    Sorry for the confusion.

    Brian
    Member

    All those divs are created by the functions in Genesis. The coding I provided is for moving the nav on the Events Calendar pages out of the inner nav, which is causing the problem. So I think if you play around with the Genesis Hooks you will be able to place the nav in the correct place.

    Here is a link to the hooks in genesis.

    http://my.studiopress.com/docs/hook-reference/

    Please try playing around with placing the nav using the hooks.

    Thanks

     

    in reply to: Merging list and week views #699301
    Brian
    Member

    Hi,

    I maybe to help a little, but ultimately a customization like this will have to be done by you.

    Do you have a link to a dev site I can look at to see everything that is going on. It is hard to tell what the issues are like this.

    I do have two comments, with you changing the templates as they are ajax may not work correctly without doing a bigger rewrite of it.

    Also, from the amount of changes you would like to make it maybe better to follow out Agenda View Tutorial to make your own view and not customize this templates as much.

    https://github.com/moderntribe/tribe-events-agenda-view

    Let me know if you have that link and I can look into this further for you.

    Thanks

     

    in reply to: Random Events in Home Page #699287
    Brian
    Member

    Sure we can help you out here.

    Try adding this:

    $query->set( 'eventDisplay', 'upcoming' );

    Let me know if that works.

    Thanks

    in reply to: Filter Bar Location #699274
    Brian
    Member

    Hello,

    Yes it can be moved to the other side, but it is not a built in feature and would require some coding and css to make it work right.

    Let me know if you need some help getting started on this.

    Thanks

    in reply to: Can't see Event Submission on front end #699245
    Brian
    Member

    Hi,

    Sorry you are having an issue. I can help get this fixed for you.

    The link to add Community Events looks something like this:

    http://yoursite.com/events/community/add

    For your site I went to this url:

    http://easthampton.htnp.com/events/community/add

    That works for me an is asking for me to login.

    Please let me know if that page is not working for you or the link is to another site in your multisite.

    Thanks!

     

     

    in reply to: 404 Errors on Events Calendar PRO #699236
    Brian
    Member

    Hello,

    Sorry for the troubles you are having. Cab you please try our new guide on resolving 404 errors and see if that helps.

    https://theeventscalendar.com/support/documentation/troubleshooting-404-errors/

    After you resave the permalinks and if there is still errors on an event please try save an event and check again for the 404 error.

    Please let me know what you find out from doing the 404 guide and the resaving of an event after and we can go from there.

    Thanks

     

    Brian
    Member

    I think the best thing to do is keep that coding in there and that add a conditional statement for the Events Calendar Pages to add the menu on it’s pages.

    Here is the basic code I came up with, but you may have to play around with the hooks to get it right. It may change some of the styling which you might have to make some changes to for it to work.

    add_action( 'wp_head', 'event_move_nav_genesis' );
    function event_move_nav_genesis() {
    if (tribe_is_event() || tribe_is_event_category() || tribe_is_in_main_loop() || tribe_is_view() || 'tribe_events' == get_post_type() || is_singular( 'tribe_events' )) {
    //Reposition main nav
    add_action( 'genesis_after_header', 'genesis_do_nav' , 10 );
    //Reposition secondary nav
    add_action( 'genesis_after_header', 'genesis_do_subnav' , 10 );
    }
    }

    Let me know if that helps.

    Thanks

    in reply to: Conflict with Stratfort Theme #699111
    Brian
    Member

    Hello, no problem on helping out.

    That is really strange for a theme to blanket hide such a common selector, but…

    I think we can just directly put in some css through a function in your theme’s (or child) functions.php

    If you put this coding in it should work as it is a better selector then the themes, but may take some tweaking.

    function events_show_form_in_theme() {
    echo '<style type="text/css">
    .tribe_settings .tribe-settings-form.form {display:block;}
    </style>';
    }

    add_action('admin_head', 'events_show_form_in_theme');

    Let me know if that works out.

    Thanks

    in reply to: IE8 next month link visible when it should be hidden. #699085
    Brian
    Member

    Hello,

    Sorry you are still having trouble with this. Could you please let me know how you are testing in IE8. Is is a developer tool emulating IE8 (such as IE11 running as IE8) or IE8 running in Windows XP?

    I visited the site with IE8 in Windows XP and for the link there was no link to October for me only a link to August.

    The developer console is showing a script error of:

    “Object doesn’t support this property or method”

    In reference to this file in your theme:

    themes/Total/js/global.js, line 347 character 3

    That maybe related to it and I am not getting that error in the latest version of Chrome.

    Please let me know how you are testing this so we can reproduce it and get it resolved for you. I would also look into that error with your theme’s support and see if it i an issue with IE8 and if they have a fix for it.

    Thanks

    in reply to: Import events from the app owner account ID / username #699069
    Brian
    Member

    So to clarify from that other post,you cannot bulk import from a Facebook User Profile their events. You can only import single events from users. Bulk import still only works with Facebook Pages and Organizations. We are updating that other post to clarify that too. Sorry for the confusing information.

Viewing 15 posts - 11,131 through 11,145 (of 11,256 total)