404 Errors on Events Calendar PRO

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  • #698653
    Tim Buttles
    Participant

    I currently have the following plugins on a client’s website:
    The Events Calendar Version 3.7, The Events Calendar Category Colors plugin Version 3.6.4 & The Events Calendar PRO Version 3.7

    Issue: They are getting 404 errors on all new posts. The event will post correctly and show on calendar correctly, but when clicked it errors as a 404. Calendar in past was working great. Not sure what started the error. I’ve tried several things, but cannot seem to resolve the issue. Note: the plugin’s “personal license” expired on OCT 3rd.
    Please advise… THX

    #699236
    Brian
    Member

    Hello,

    Sorry for the troubles you are having. Cab you please try our new guide on resolving 404 errors and see if that helps.

    https://theeventscalendar.com/support/documentation/troubleshooting-404-errors/

    After you resave the permalinks and if there is still errors on an event please try save an event and check again for the 404 error.

    Please let me know what you find out from doing the 404 guide and the resaving of an event after and we can go from there.

    Thanks

     

    #701025
    Tim Buttles
    Participant

    THX! Worked like a charm ….

    #701034
    Tim Buttles
    Participant

    This reply is private.

    #701832
    Brian
    Member

    Your Welcome.

    The license is for one year of support and updates. So after a year if you do not renew you no longer have access to the updates or the support forum.

    However, the plugin will continue to work after the year is up with all the features your client currently has.

    And since this issue is resolved I am going to close this ticket. However, if you have any issues in the future related to this or a new issue please create a new ticket and we can help you out.

    Thanks

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