Brian

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Viewing 15 posts - 9,301 through 9,315 (of 11,256 total)
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  • in reply to: 'show filter' on mobile cannot scroll #918617
    Brian
    Member

    Sorry for the issues you are still having.

    What phone and browser are you having issues on?

    In iOS8 in Chrome and Safari I have no problem scrolling on your site.

    Let me know about your phone and browser and I can do some more tests.

    Thanks

    in reply to: Strange line breaks with – and , between span classes #918603
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to answer your questions.

    We do not have a feature or snippet to do what you are asking.

    The best way I can suggest it to create a new Event for Each Day and in the title put something like Day 1 and Day 2.

    That way you can get non consecutive days.

    And you could use the first day of the event to sell the tickets.

    Anything more advanced would require customization, but we are unable to provide much support on them.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Multiple Calender Help #918586
    Brian
    Member

    Hello,

    Sorry for the troubles you are having.

    I would think two Event/Calendar Plugins would not work on the same site. There is to many similarities between the plugins to there is going to be conflicts such as what you are having. That does not mean it is not possible for them to work.

    It could be the slugs are the same for both plugins.

    In the Events Calendar you can change the main view slug and single event slug here:

    Events > Settings > General Tab

    Then these are the two fields I would look to change.

    Events URL slug

    Single event URL slug

    Change those to something else and then test again and see if that works.

    There maybe other issues that come up as well, we can try to help out, but for the most part 3rd party plugin compatibility is beyond the support we can provide.

    Let me know if changing that helps out.

    Thanks

    in reply to: Fatal Error in Calendar #918568
    Brian
    Member

    Hello,

    Sorry for the issues you are having. I can help point you in the right direction.

    Looks like a function in the custom template in your theme for the Events Calendar is causing the issue.

    Please update this file or remove it from your theme:

    /wp-content/themes/FiberArtNow/tribe-events/list/nav.php

    You will want to remove this “tribe_has_past_events”

    As it was @deprecated as of 3.7

    Let me know how you make out.

    Thanks

    in reply to: Strange line breaks with – and , between span classes #918556
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Looks like a css conflict with your theme.

    Try this css to fix it:

    .events-list .type-tribe_events .vcard span {
    display: inline;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Bulk change venue #918546
    Brian
    Member

    Hello,

    Thanks for using our plugins.

    We do not have a feature to bulk edit venues or organizers for events.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Framework and Multilanguage Support #918540
    Brian
    Member

    Hi Bryan

    I can help answer your questions.

    As a user of both multi-language and frameworks I need to ask, do you test any of these or have alternative suggestions ?

    We do not test with any muilti-language plugins or frameworks. We test with WordPress’s themes(twenty twelve, twenty thirteen, etc…).

    The plugin works in Genesis, not sure about Pagelines. I use Genesis myself for the last 4 years and have integrated the Events Calendar in it. It does require me to use some extra snippets based on what settings I have in Genesis.

    That is, do you test any multi-language solution ? (if no, please let me know when the proposed wpml support is coming)

    We do not have a date when this might be out, we will start working on it after the first of the year and it does require some significant changes to your coding to get it to work.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Why are tickets in the sidebar??? #918528
    Brian
    Member

    Hello,

    Sorry for the issues you are having. I can help you out with this.

    Looks like some css from your theme is wrapping the content and floating it right causing some of the events data to be in what looks to be a sidebar.

    The Enfold theme has extra coding in place for the Events Calendar and someones that creates conflicts such as this.

    Try this css to fix it:

    .tribe_events .av-single-event-content {
    float: none;
    margin-left: 0;
    width: 100%;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Datepicker date format is wrong #918524
    Brian
    Member

    Hello,

    Sorry for the frustration with trying to change that.

    The datepicker for the community events does not have a way for the format to be changed in the admin. It is setup by a script.

    There is a snippet to try and change the format.

    Casey has a good write up on doing that here:

    Change Datepicker Format

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Community Event Upload Link is broken #918512
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Not sure what the slash is missing between .com and community so lets start with this.

    What is your setting in the admin of your site on this page:

    Events > Settings > Community Tab

    For this field:

    Community rewrite slug

    Is it still just community?

    Also, for a place to start, please follow our 404 Error Guide and see if that helps anything.

    https://theeventscalendar.com/support/documentation/troubleshooting-404-errors/

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Private and Public Displays #918506
    Brian
    Member

    Hi,

    Thanks for the interest in Events Calendar Pro.

    That is an interesting setup. We do not support anything like you describe out of the box.

    But you maybe to get something working.

    Option 1
    Set the personal engagement events to Private. They will not show in the Calendars then, however, they may not show even for logged in users.

    You could test this with the free version of the Events Calendar on WordPress.org

    The Events Calendar

    Option 2
    One way that might work is to create a category for the Personal Engagements and then remove those events on the front end if someone is not signed in.

    There are some snippets already available to remove events by categories.

    We could help you get started with that, but for the most part customizations are beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Thanks for your interest in WooCommerce Tickets. I can help answer your questions.

    I think it is possible to use WooCommerce Tickets for Seat Registration, but it would require each track to be setup as it’s own event. See my answers below to the rest of your questions.

    1) Do I need any other WooCommerce plugin installed to use the WooCommerce Tickets (like the free WooCommerce plugin)?

    Yes, you need WooCommerce. WooCommerce Tickets only creates a ticket Product, WooCommerce still handles the checkout process.

    2) Is there any other way in the Event Calender PRO to handle the signup?

    There is no feature of Pro to do this.

    3) Bearing in mind that the tracks will have several Workshops at the same time. Is there any out-of-the-box way to display / list the trakcs? If not, can you point me to any other products or solutions?

    You could setup each track as it’s own event and display it that way with the Workshop name in the title so everyone could see they are related. As for another solution for this we do not have any recommendations.

    4) How about waiting lists – from your answers to others questions it doesn´t seem like that is possible – if you could give any suggestions I would appreciate it.

    We do not support this feature and do not have any suggestions on a solution for this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Show and Hide Content / Conditional Tags #918431
    Brian
    Member

    That sounds good. Glad you having it working the way you would like.

    Since there is nothing more to do here for now I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Great, thanks for sharing your coding with everyone.

    I know someone will find that useful.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 9,301 through 9,315 (of 11,256 total)