Brian

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Viewing 15 posts - 9,286 through 9,300 (of 11,256 total)
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  • in reply to: next years dates showing as letters #919085
    Brian
    Member

    Ok thanks for the information.

    The Date with a Year does not accept the day of the week l

    So that is causing the issue.

    Please change it back to F j, Y to fix the issue.

    I need to ask the developers if this is by design or a bug. So I will get back to you on that.

    Let me know if this resolves the issue.

    Thanks

    in reply to: Can't import events from my Facebook page #919079
    Brian
    Member

    Agreed I pushed for it and we are working to release in the maintenance release we started on today. Those typically take 1 to 2 weeks.

    Let me know if you have any other questions. Otherwise I am going to close this ticket as there is nothing more we can do on it right now.

    However, we will update this ticket on the day we release the update to notify you.

    Thanks

    in reply to: category page not displaying events #919019
    Brian
    Member

    Hi,

    I can help out with this.

    I see you are using Genesis. It looks like you have the archive settings to show excerpt and not full content the result is what is happening on the events views as they are archive pages.

    It is strange that is doing it on the Category Pages only though and not the main view.

    See if adding this to your theme’s function.php or in Catalyst the custom functions box:

    https://gist.github.com/jesseeproductions/8d0947375b5ba10a1b5e

    Let me know if that resolves the issue.

    Thanks

    in reply to: The Event Calendar Plugin Pro Countdown Feature #919012
    Brian
    Member

    Hi,

    Thanks for your interest in the Events Calendar Pro.

    The Events Countdown is a widget so you can place it in any widget areas.

    You can choose to show the seconds or just minutes and you choose which event to do the countdown for.

    There is also a message you can customize for once the countdown is complete.

    That is all the settings for the widget.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: next years dates showing as letters #918994
    Brian
    Member

    Hello,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    What are you settings on this page of your admin:

    Events > Settings > Display Tab

    For these two fields:

    Date with year (F j, Y)

    Date without year (F j)

    The letters above are the defaults.

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: deleting 100s of unused venues #918988
    Brian
    Member

    Hi,

    Thanks for using our plugins. We do not have any coding to delete venues without events. You maybe to write an sql statement to check and do this or you might have to go through and delete the venues you do not want use the bulk editor in the venue list.

    Thanks

    in reply to: Exclude one day a week and specific dates #918983
    Brian
    Member

    Hello,

    That is an interesting setup you are trying to customize there.

    First to remove events on a specific day you can edit the event single instance for the day and delete it on a recurring event.

    For the most part though you are at the limitations of the plugin. It was not designed for a recurring event to by a long running events with days off. I afraid we do not really have anything for you on this to help out.

    Let me know if you have any follow up questions

    Thanks

    in reply to: Calendar page login redirect issue #918940
    Brian
    Member

    Hello,

    I can give you some information, but for the most part we cannot help complete customizations like this.

    I do not know what you are doing to create a member site, but you could follow our themer’s guide:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    And then modify this template:

    \the-events-calendar\views\default-template.php

    After moving that template to your theme you could wrap the coding in the check for membership so events only show that way.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Get country / zip / city of venue #918933
    Brian
    Member

    Hi,

    I can help you out here.

    These fields country, zip and city of the venue are all custom fields.

    So when using tribe_get_venues(); it will not return custom fields typical of any query in WordPress.

    You can use these functions instead:

    tribe_get_city( $postId )

    tribe_get_zip( $postId )

    tribe_get_country( $postId )

    Let me know if that helps.

    Thanks

    in reply to: 'show filter' on mobile cannot scroll #918921
    Brian
    Member

    Ok so I retested it and was able to reproduce your error, but not on a mobile device.

    The mobile filter bar is designed to work on small screens on mobile devices. Testing in a browsers on a smaller browser width is not the environment to test this.

    I am not see the issue when viewing your site though a mobile browser.

    If you test your site on an Android or iPhone or something similar are you seeing the issue?

    in reply to: recurring events not appearing on every day #918915
    Brian
    Member

    Great, glad you were able to figure it out. Sorry for missing that step that is something I should have had you change. I will remember that in the future.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Date added to widget in new update #918667
    Brian
    Member

    Hi we reformatted the list widget and that created a glitch where the stylesheet for it does not load.

    You can add that by placing this in your theme’s function.php:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Once you add that if you still would like to remove the date please try this css:

    .tribe-events-adv-list-widget .list-date {
    display:none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Wootickets Attendees #918658
    Brian
    Member

    Hi,
    Thanks for the interest in WooCommerce Tickets.

    The attendees list is working. All the issues on the forum we have dealt with related to conflicts with plugins and themes.

    It is important to not for tickets to show in the attendees list the order must be marked completed in WooCommerce that can create issues where people believe the plugin is not working.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: 1 Event on 2 dates #918649
    Brian
    Member

    Hello,

    Thanks for using WooCommerce Tickets. I can answer your questions.

    Is there a way to set this up so people can see the dates/times of each? It will be under the one ticket.

    Each event can only have one set of times.

    You could add the times for the other days in the Event Content itself.

    Does that work?

    Thanks

    in reply to: Community Events Edit page keeps asking users to log-in #918643
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 9,286 through 9,300 (of 11,256 total)