Brian

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Viewing 15 posts - 9,181 through 9,195 (of 11,256 total)
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  • in reply to: Community Events Edit page keeps asking users to log-in #922867
    Brian
    Member

    I am glad to see you were able to fix this issue and thanks for the information.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Is it possible to show past events as an archive? #922865
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: upgrade facebook events licence #922713
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    So when you try to upgrade your license it is saying the price is $50.00?

    You are correct, it should take into account the Personal License.

    Can you verify you went to:

    My Account > Licenses and clicked Upgrade to Business there for the License?

    Can you clear your cart first and then try again and see if it gives the correct number now?

    Thanks

    in reply to: Link in the list of events below the mini calendar widget #922710
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Link in the list of events below the mini calendar widget #922704
    Brian
    Member

    Hi,

    Thanks for using our plugin. I can help give you some information on this.

    You would like to replace the link to the event custom post type with the link for the Event URL, correct?

    Try this function instead to do that:

    tribe_get_event_website_link()

    Let me know if that works for you.

    Thanks

    in reply to: EVENTS CALENDAR PRO WIDGET NOT SHOWING AFTER UDPATE #922700
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this.

    You are using the “Events Calendar” Widget, correct?

    In the admin does that widget show up in the widget area? Is is possible to add a new one?

    I am seeing the section with a widget on your Home Page Called Upcoming Events, is that the area that is not working for you?

    It looks like it is not loading new events when you click on a date.

    Also, do you have any customization in your theme for the widget.

    Let me know and we can go from there to resolve this.

    Thanks

    in reply to: Reoccurring events not working with WPML #922682
    Brian
    Member

    Hello Again.

    Sorry for the issues you are having with WPML and the Events Calendar.

    Unfortunately, our plugins are not compatible with each other right now. We have on our agenda for the new year to make our plugin compatible with WPML, but it requires a rather significant change to our coding to get it to work.

    Because of the level of changes we have to make there is no snippet to resolve this in the mean time.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event List widget not showing day icons #922681
    Brian
    Member

    Looks like your site is cached with W3 and the cache is before your posts this morning so the change might not be showing.

    Can you please try clearing the cache of your site with the snippet in place and see if that helps.

    The snippet is the same method that the update will have so I believe we should try to get it to work.

    Main Event View
    As for editing the Event View.

    If changing to the Default Page Template from this setting:

    Events > Settings > Display Tab > Events template

    Does not enable you to have a sidebar from your theme.

    Then the other option is to follow our Themer’s guide:
    https://theeventscalendar.com/knowledgebase/themers-guide/

    That will show you how to move and edit the templates to make this happen in your theme.

    We can help answer questions about this, but for the most part theme compatibility and customization is beyond the support we can provide.

    Let me know about the caching and we can go from there.

    Thanks

    in reply to: Need help modifying timestamp location in Events List widget #922661
    Brian
    Member

    Look slike we are having some issues with the forum.

    However, if you add this snippet to your theme’s function.php

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    It will fix the styling of the list widget.

    We are working on a release to fix this and hope to get that out ASAP, but this will fix it in the mean time.

    Let us know if this works for you.

    Thanks

    in reply to: Dates in Widgets #922565
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Your Welcome. You can use WooCommerce and not charge people. We do not modify the the payment process.

    I think you could do a cash on deliver payment method so the tickets still have a price, but it does not charge people.

    The ticket is a virtual product as far as WooCommerce is concerned and it still handles the entire checkout process.

    Thanks

    in reply to: Dates in Widgets #922541
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We introduced a new look and created an issue with the stylesheet not loading.

    Please add the following snippet to your theme’s function.php to fix the styling:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Let me know if that works for you. If after seeing the new look you do not want to show the date I can provide some css to hide it.

    Thanks

    in reply to: Charity Pricing? #922533
    Brian
    Member

    Great!

    Closing out this ticket, but if you have any other issues related to this or something new, please create a new one.

    Thanks

    in reply to: How can I display reoccurring events in the calendar? #922527
    Brian
    Member

    Josh going to chime in real quick.

    Yes Sebastian, you are correct. You cannot turn an existing event into a recurring event. It has to be done before it is published for the first time.

    Thanks for Purchasing Pro!

    in reply to: Charity Pricing? #922524
    Brian
    Member

    Hello Dougal,

    Sorry for the issues there. We have fixed the issue and waiting for the caching to delete.

    That is the correct link and should be working soon.

    Let me know if later today you are unable to access it.

    Thanks

Viewing 15 posts - 9,181 through 9,195 (of 11,256 total)