[Brian]

Hello cjoles,

Sorry for the issues you are having.

It looks like a bug is changing the filename for all events to use the same id so they overwrite each other. I do have a fix for you, but it does involve changing a line of coding.

Please follow the instructions on this link.

Let us know if that helps.

Thanks

[Brian]

Hey Guys,

Sorry for the delay on getting to this.

Looks like there is a bug where the Page ID is used instead of the Event ID causing the problem.

I do not have a schedule for the maintenance release, but do have a solution.

It does involve changing one line of coding and that is the only way to resolve it until the release.

Bug Fix
In this file:

\wp-content\plugins\the-events-calendar-facebook-importer\the-events-calendar-facebook-importer.php

On line 756 change this:

$fb_event_id = $this->fb_object->id;

to this:

$fb_event_id = $facebook_event->id;

Changing that should fix the issue and I have tested on my own site and it is working for me.

Let me know if that helps.

Thanks

[Brian]

Ok..

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I can help troubleshoot them with you. I visited your site and see the issues. I am also getting some Javascript Errors in the console.

One of the errors is:

“You have included the Google Maps API multiple times on this page. This may cause unexpected errors.”

Looks like another plugin, custom coding, or your theme is also trying to load Google Maps besides the Events Calendar. See if you can remove that.

If that does not resolve the issue please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

This will help narrow down what is causing the problem.

Let me know what you find out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I can help troubleshoot them with you.

Event List Widget
First the view changes in the Event List Widget styling are happening because the stylesheet is not loading. We are working on a fix for that, but in the mean time if you add this coding to your theme’s function.php it will resolve the issue:

https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

Mini Calendar Widget
As for the styling it looks like your theme has some general selectors for tables that is causing the issue. Try this css:

.tribe-mini-calendar tr:nth-child(2n+1) td {
background: #666;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

As for the Mini Calendar links not working please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

Follow that and see if you can narrow down the issue.

Thanks

[Brian]

Hi sorry for the delay with the Holidays it is a little hard to get information.

I am not sure when the release of a bug fix will be for this.

I am hoping to get a response tomorrow about it.

Thanks

[Brian]

Sorry for the issues, I am still not sure why the Map is showing there.

The single event page should look something like this:

http://wpshindig.com/event/wordpress-developers-meetup-seacoast-nh/2015-01-07/

You Map is showing above the Content Area, but there is no css to do that so I would think it would be a custom template causing this.

Were you able to see if you have any custom templates that are changing the single event page?

[Brian]

Great glad it helps. See my answers below:

Cool, that helps. Another question: can I create a custom class file in that folder without it being erased during an upgrade?

I am afraid not. WordPress deletes the entire plugin’s directory when updating. It is best to put the coding in a custom plugin.

Also, where is the Ajax code for the Previous Week/Next Week actions in the Week view?

The AJAX is controlled by this file:

\events-calendar-pro\resources\tribe-events-week.js

That is the scripts, but the plugin uses the minified version

\events-calendar-pro\resources\tribe-events-week.min.js

Look for this function around line 407:

$tribe_container
.on( 'click', '.tribe-events-nav-previous, .tribe-events-nav-next', function( e ) { ... }

[Brian]

See my answers below:

If I were to try to add an action to eliminate an element, do you have any reference you can offer (like that for the Google calendar links)?

This is the filter that you could use to remove it:

tribe_events_recurrence_tooltip

You could use that to return an empty string instead of using the css.

Also, do you perchance have a diagram of the anatomy of an events page, i.e. the components that constitute an event page? What I’m envisioning would be similar to the ‘anatomy of a wordpress theme’ diagrams.

The closest we have is the Themer’s Guide, but it is not quite the anatomy of the events page as you describe it:

https://theeventscalendar.com/knowledgebase/themers-guide/

Thanks

[Brian]

Hi

Thanks for using out plugins and it does indeed look like you have found a bug.

We recently added the dates to the month view for the previous and next month as before it would only show the current month’s dates.

Look like this issue is from that change.

I have created a bug report to address this issue.

I do not have any coding right now to fix this, but will look into see if a snippet can be created to fix this issue before a release.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can try to help out on this customization.

I tried out that coding and got it to work for me.

I did notice that in this function:

build_fb_link

The link to Facebook did not include events in the url.

So instead of this:

http://facebook.com/”.$eventID.”‘

I changed it to this

http://facebook.com/events/”.$eventID.”‘

Let me know what issues you are having and I can try to help out, but there is not much we can do to support a custom coding provided by other customers.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

That is an interesting request to have the Community Events Plugin be able to import Facebook Events, it however is not a feature of that plugin.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for purchasing the Events Calendar Pro. I can help you out here.

The reason the Attendees List is not showing is that is a feature of our Ticking Plugins and not a feature of Pro.

Here is an overview of the Ticking Plugins and their features.

https://theeventscalendar.com/tickets/

This page provides all the features that Pro Includes:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Rachel,

Currently our system places the name of the person who makes the order on all the tickets. So if Bob buys 4 tickets, Bob’s name is on all 4 tickets in the attendees list.

We are working on adding more features to our ticking framework so that you could put individual names on each ticket, but currently do not have that feature.

Does that answer your question?

Thanks

[Brian]

Hi Heather,

Sorry for the issues you are having with the Google Map on the Single Event.

I took a look at your site and that Map is out of place from the typical placement.

It does not appear to be moved with CSS though.

Do you have any custom templates in your theme?

They would be in this directory:

/wp-content/themes/incarnation/tribe-events/

That could be the cause of this if the custom templates are out of date.

Let me know about that and we can go from there to resolve this.

Thanks

[Author]

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