Brian

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Viewing 15 posts - 8,911 through 8,925 (of 11,256 total)
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  • in reply to: Venue Comments not appearing #930347
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    The image you shared is the Pro List Widget.

    This is what the Free Version List Widget Looks like in the widget section:

    core-list-widget

    Not sure what features you are looking for form the widget, but this page overviews all the widgets:

    Overview of Calendar Widgets

    And item #3 you referenced is a change to the styling of the List Widget not to any other functionality and there is a glitch right now where that style is broken and the above snippet fixes that issue until we can release an update within the next week if everything goes to plan.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Venue Comments not appearing #930183
    Brian
    Member

    Hi,

    I can try to help you out on this.

    I also use Genesis and added both snippets from that ticket you referenced and changed the template for the Events Calendar on this page:

    Events > Settings > Display Tab > Events Template

    I changed the template to Default Page Template and then the comment form showed for me.

    Also, are comments turned on for everything in the Genesis Settings Page?

    I have seen issues if they are turned off for Posts or Pages on Custom Post Types.

    There is not much more we can help on this, but if you have any other questions let me know.

    Thanks

    Brian
    Member

    Hi,

    Thanks for purchasing our plugins.

    What you are requesting is beyond the support we can provide, but I can get you started on it and answer some questions.

    Please follow our themer’s guide to learn how to move and edit templates in your theme for the Events Calendar:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    The file you want to look into moving and editing is this one:

    events-calendar-pro\views\pro\widgets\list-widget.php

    That should get you started.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Correct way to exclude a category from related events #930175
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help you out with this.

    We have a filter called:

    tribe_related_posts_args

    That filers the arguments for the Related Event Query.

    You could use that to add an exclude for a category.

    The function that filter is in is called:

    tribe_get_related_posts

    And found in this file:

    events-calendar-pro\public\template-tags\general.php

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help point you in the right direction.

    Not sure if you have seen it, but our themer’s guide is the go to resource for moving and editing templates so if you have not seen it please check it out here first:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    That could show you to edit the_content and change it to get_the_content if you would rather use that function.

    Related Events
    This section uses the following hook:

    tribe_events_single_event_after_the_meta

    Found in this template:

    the-events-calendar\views\single-event.php

    You can use this snippet to remove and then place the related events below the content:

    https://gist.github.com/jesseeproductions/3ece7ab52fd284ecab34

    You may have to play around with all this to get it exactly how you would like.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event Capacity #930158
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We currently do not have a Global Stock or Capacity Feature with the ticking plugins.

    We are working on adding that feature, but it is not ready to be released and I do not have a timeline for the release.

    Unfortunately, it is only possible right now with a customization.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I took a look at your site and see what you mean.

    It could be caused from a conflict. Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that helps narrow down the issue.

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Layout problem after update #930153
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We updated the look of the List Widget and a glitch causes the stylesheet to not load.

    We have a fix to be released within a weeks time.

    in the mean time you can adding the following to your theme’s function.php to fix the issue:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Let me know if that works for you.

    Thanks

    in reply to: Add additional data field to ticket #930149
    Brian
    Member

    We do have an action to add more metaboxes it is called:

    tribe_events_tickets_metabox_advanced

    And found on line 249 of 3.9 of the Events Calendar in this file:

    the-events-calendar\lib\tickets\tribe-tickets.php

    You maybe to add a field using that.

    However, there is no way to hook into our save function that uses ajax so you would have to come up with your own method to save that field or modify the plugin.

    The save function is found in this file around line 320:

    \wootickets\classes\class-wootickets.php

    There is not much more I can help on this customization so you maybe on your own from here.

    Thanks

    in reply to: Facebook Events Imports wrong cover photo #930143
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    There is a bug causing all the images from events to use the page id and not the event id so they are overwriting each other.

    We have a fix coming within the next week to resolve this.

    In the mean time if you change one line of code you can fix it right away.

    Please follow along in this post:

    Imported Events assigned wrong images

    Let me know if you run into any issues.

    Thanks

    in reply to: Missing items on the calendar #930141
    Brian
    Member

    Hi,

    Thanks for your interest in Pro.

    We are unable to provide support on the Pre Sales Forum.

    You can post on WordPress.org here:

    https://wordpress.org/support/plugin/the-events-calendar

    to get support.

    From your image it looks like a javascript error is happening so maybe you can narrow down the issue using our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    Beyond that it is not possible to tell what is going on without seeing it.

    Thanks

    Brian
    Member

    Hi thanks for purchasing Pro.

    Pro overwrites the Event List Widget from the Core version of the Events Calendar.

    So create a new widget using the Event List widget and it will have all the features for Pro.

    Please note the styling changed in 3.9 for the list widget and there is an error causing the stylesheet to not load.

    We have a fix coming within a week, but in the mean time add this to your theme’s function.php

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Let me know if you run into any issues.

    Thanks

    in reply to: License Key entered but events not showing #930134
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Upgrade pricing seems incorrect #930133
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 8,911 through 8,925 (of 11,256 total)