Brian

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Viewing 15 posts - 8,896 through 8,910 (of 11,256 total)
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  • in reply to: Import Facebook Events #930472
    Brian
    Member

    Hi,

    Thanks for using our Facebook Importer. I can help answer your questions.

    We do not have a feature to not show already imported events on the import page.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cron
    We already have it setup to import events using a cron with the settings on this page:

    Events > Settings > Facebook Tab

    However, if you are importing a large amount of events and the server timesout it may not import all the events, which sounds like it might be the case.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: WooCommerce Tickets, pre-purchase questoins #930466
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets.

    I have answered your questions below.

    1) What are the bulk operation available event ticket purchased attendees list? ( I noticed Email, Export, Print )

    The Email, Print, and Export are in relation to sending the actual attendees list for an event.

    The bulk actions available are Checking, Undo Checkin, and Delete.

    2) Is digital ticket emailing available with WooCommerce too? or we have to buy EDD?

    After an order is marked complete in WooCommerce a digital ticket is sent, there are only digital tickets now for all our ticketing plugins, no pdfs.

    3) How soon you guys hoping to release update for Recurring events?

    It is being worked on, but I do not have a date for the release and cannot provide one.

    4) Regards to bulk email? Is it total custom like emailing all attendees?

    There is no bulk email feature to attendees.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi Dennis,

    Thanks for purchasing our plugin and that is quite the migration there. Glad for the most part it went well.

    I used to run radio station websites (until clear channel swallowed them) and used the Events Manager on it though I could never get them to make it a really good calendar with tons of events.

    I can try to help out on this theme issue.

    We do indeed use our own template, but there is an option to change to the default page template in the event settings on this page:

    Events > Settings > Display Tab > Events template

    Changing that to the Default Page Template may fix the issue.

    Another method to try since it sounds like you are using javascript to create the nav then and it needs a div to place it.

    Could be to try following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And move the default event template found here:

    the-events-calendar\views\default-template.php

    Move that to your theme and you can add the div you need to it and it will not be overwritten during updates.

    Let me know if that works for you.

    Thanks

    in reply to: open the calendar or widget in an iframe #930453
    Brian
    Member

    Hi,

    It should be possible to open the Event Calendar Page in an iframe.

    We do not have that feature nor support it so you would have to come up with something on your own.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Ok this is strange not sure what is unique about your site that is causing the issue.

    So lets try some debugging to see if we can find out where the problem is coming from.

    Debug
    Can you please follow the section of the WordPress Codex Debug titled “Example wp-config.php for Debugging” on this page:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please add that coding to your wp-config.php file.

    After that please turn on debug mode in the Events Calendar.

    Go to Events->Settings and in the Miscellaneous Settings at the bottom of the General Tab Please Click on Debug Mode and Save.

    Please try to add tickets a couple times and then if you can send in your next reply the information in the debug.log in the wp-content directory.

    Also, please send me the information in the System Information box under Events->Help.

    You can make those both private replies.

    Also, please let me know if you have any custom templates or coding for either the Events Calendar or for WooCommerce and if you have any caching.

    Thanks

    in reply to: Facebook & Eventbrite events #930448
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    So you are trying to pull all events from an area?

    Our Facebook Importer enables you to import single public events and you can set it up automatically from pages or organizations.

    The Facebook API does not support finding events in a region and importing them so it would not be possible to add that as a feature.

    The Eventbrite plugin is similar, but that only enables you to manually import single events by their id at a time. There is no regionally import for that plugin either nor from their API.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Import ticket specific data through CSV import #930443
    Brian
    Member

    Hi,

    Thanks for purchasing WooCOmmerce Tickets.

    The CSV imported does not support importing tickets to events.

    It could be possible, but not without major customization.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Does WorldPay work with WooTickets? #930440
    Brian
    Member

    Great, glad it is working, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    That snippet styles the list widget events just like the list of events under the mini calendar widget, that is what item #3 mentions.

    Do you read #3 as doing something else? If so lets us know so we can clarify it.

    Brian
    Member

    How strange.

    So can you verify you turned off all plugins except The Events Calendar, The Events Calendar Pro, WooCommerce Tickets, and WooCommerce.

    And you also changed themes and you were still not able to add tickets to the cart from an event?

    I also noticed both your theme and WordPress are loading jQuery. That could be the issue for this as loading jQuery twice tends to break things.

    You can remove these two:
    <script type=”text/javascript” src=”https://www.miltonchamber.ca/wp-content/themes/mcc2014/js/jquery-1.9.1.min.js”></script&gt;
    <script type=”text/javascript” src=”https://www.miltonchamber.ca/wp-content/themes/mcc2014/js/jquery-migrate-1.1.1.min.js”></script&gt;

    But then you have to load these two scripts after WordPress loads the latest version of jQuery:
    <script type=”text/javascript” src=”https://www.miltonchamber.ca/wp-content/themes/mcc2014/js/jquery.flexslider.js”></script&gt;
    <script type=”text/javascript” src=”https://www.miltonchamber.ca/wp-content/themes/mcc2014/js/custom.js”></script&gt;

    It is best in WordPress to use wp_enqueue_script to load scripts in WordPress as well to reduce conflicts like this.

    http://codex.wordpress.org/Function_Reference/wp_enqueue_script

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Add additional data field to ticket #930358
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket as there is not much more we can on for customizations and you marked the answer correct on my previous post.

    If you need help on this (we are limited, but can try to help) or something else please post a new ticket.

    Thanks!

    in reply to: Correct way to exclude a category from related events #930356
    Brian
    Member

    I think it would be closer to this as you have to use a filter not an action for this:

    add_filter( 'tribe_get_related_posts_args', 'excl_category_from_related', 10, 1 );

    function excl_category_from_related( $args ) {

    $args['cat'] = -18;

    return $args ;
    }

    That is untested though so it may not work.

    This section the is where I would see the problems happening first:

    $args[‘cat’] = -18;

    in reply to: Warning message after v.3.9 Pro installation… #930350
    Brian
    Member

    Maybe it was just a corrupt file?

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Need assistance getting images in Calendar and List View #930349
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Layout problem after update #930348
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

Viewing 15 posts - 8,896 through 8,910 (of 11,256 total)