Brian

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Viewing 15 posts - 8,806 through 8,820 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets.

    Our plugin creates a new product to sell tickets and an attendees list per event to list tickets that are sold for it.

    You will be able to see in the attendees list all the tickets, but we do not have a feature to spilt the orders page depending on what they purchased.

    Also, we do not modify the checkout process.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Kevin, please email us your request to [email protected] and provide the order number.

    in reply to: Need to add additional fields to event creation #932018
    Brian
    Member

    Hi,

    I can try to help you out here, but we are limited in provided support for customizations.

    If you are trying to add more information to an Event the easiest way is in the Content Area of the Event. Pro does have Additional Fields you can create and show on the Event Page. Beyond that you could try a custom field plugin and then edit the event templates and try to put custom fields in that way.

    WooCommerce
    If you are looking to add fields to the WooCommerce checkout page that is handled by that plugin and this is a free plugin that can help add a field there:

    Checkout Field Manager (Checkout Manager) for WooCommerce

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Add "Additional Fields" to WooCommerce Order Details Page #932017
    Brian
    Member

    Hi Tim,

    Thanks for purchasing Pro and WooCommerce Tickets.

    You are correct they are separate systems for the most part.

    WooCommerce Tickets is a simple ticketing system that creates a Ticket Product in WooCommerce and uses WooCommerce for the checkout process. We do not modify that process, which is one reason we did not include a way to use the Additional Fields in Pro.

    If you are looking to add additional Fields in the checkout Process that would be handles by WooCommerce itself and this is a free plugin that can help add fields there:

    Checkout Field Manager (Checkout Manager) for WooCommerce

    Is that what you are looking to do?

    Thanks

    in reply to: Is it possible to add + VAT after ticket price #932013
    Brian
    Member

    Ok I get it now.

    We do not have that feature built in, but you can modify the ticket form so it could show.

    If you follow our themer’s guide:

    Testing Conflicts With Themes and Other Plugins

    You can move and edit this file:

    wootickets\views\wootickets\tickets.php

    You maybe to just change this line:

    echo $this->get_price_html( $product );

    to this:

    echo $this->get_price_html( $product ) .”+VAT”;

    That will show for all Tickets though, but that sounds like what you are trying to do.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Get category name (body classes) #932008
    Brian
    Member

    Ok so not much we can do with customizations, but if you use this global instead of $post:

    global $wp_query;

    and this for the ID:

    $wp_query->posts[0]->ID

    That should work.

    I would also add a check if there are terms before going into the foreach loop as a event without terms with cause the foreach loop warning too.

    in reply to: Remove "Find out more ยป" link? #931995
    Brian
    Member

    Hi,

    Looks like in both cases the theme is adding the second link. You can modify your theme or use this css to hide our link:

    .tribe-events-list-event-description .tribe-events-read-more {
    display:none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    That is about all we can provide to help with theme compatibility issues.

    Thanks

    in reply to: open the calendar or widget in an iframe #931993
    Brian
    Member

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Configuring Advanced List Widget #931961
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    We changed the styling on the List Widget and a glitch prevents the stylesheet from loading.

    Please add the following to your theme’s function.php to fix the issue.

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    We should have a release coming out this week to address the issue as well.

    Let me know if that helps.

    Thanks

    in reply to: Alternate Pricing Plans for Charitable Organisations? #931960
    Brian
    Member

    Great, glad you found it ๐Ÿ™‚

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: What theme? #931836
    Brian
    Member

    Hello,

    Thanks for the interest in Pro. We do not have a theme we recommend or officially sponsor to show off all the features. The plugin creates its own Calendar View Page so generally it just fits into any theme and then you can use the widgets to display some of the events on the home page or sidebar.

    There is this list of Events Calendar Themes on Theme Forest:

    http://themeforest.net/attributes/compatible-with/Events%20Calendar

    We also have this showcase of some themes people have created:

    https://theeventscalendar.com/showcase/

    Beyond that we do not endorse any themes.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Site that integrates TECpro with BuddyPress #931835
    Brian
    Member

    Hi,

    Thanks for the interest in Pro.

    We have our showcase of sites here:

    https://theeventscalendar.com/showcase/

    But not sure if any are using BuddyPress.

    You can play around with the Free version of the plugin found on WordPress.org and see if it will get you close to what you are looking for.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How Location works in Event Search Bar #931832
    Brian
    Member

    Hi,

    The Location Searches use geo location data from Google and figures out what is closest from there.

    The Country is to large of any area of the location to search as there is no specific point to return results from.

    Depending on their size states may work, and cities are usually the best option.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Attendees List Tickets Sold Incorrect #931831
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help troubleshoot this.

    Thanks for the infromation.

    Does the Attendees Tickets show all 9 tickets or is only show 5 tickets?

    Do you have tickets on any other events that are having issues?

    Let me know about that and we can go from there.

    Thanks

    Note – I moved to to the WooCommerce Ticket Thread has it relates to that plugin.

    Brian
    Member

    Sorry to disappoint, but yes each plugins features are separate. No plugin includes the features of another plugin.

    There should not be any text anywhere saying if you purchase Pro you get the other plugins.

Viewing 15 posts - 8,806 through 8,820 (of 11,256 total)