Brian

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Viewing 15 posts - 8,791 through 8,805 (of 11,256 total)
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  • in reply to: Re-occurring events except some dates #932152
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Is it possible to add + VAT after ticket price #932151
    Brian
    Member

    In the list view look to move this file to your theme:

    the-events-calendar\views\list\single-event.php

    Then look to edit this line:

    <span><?php echo tribe_get_cost( null, true ); ?></span>

    Maybe to look something like this:

    <span><?php echo tribe_get_cost( null, true ); ?> +VAT</span>

    If you look around in the other templates and tribe_get_cost you can add the VAT message to them as well.

    in reply to: Event Image size limit #932098
    Brian
    Member

    Hi again,

    The image size is the limit set PHP for uploads.

    However, you could try adding this:

    <input type=”hidden” name=”MAX_FILE_SIZE” value=”4194304″ />

    (that is in bytes and is 4mb limit)

    to this file after moving it to your theme per the themer’s guide:

    the-events-calendar-community-events\views\community\modules\image.php

    That might get you what you are looking for, but otherwise we do not have any options for this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How to omit options on the public form #932095
    Brian
    Member

    When trying to modify the form the best option is to follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You can then move and edit this file in your theme:

    the-events-calendar-community-events\views\community\modules\venue.php

    That file has all the fields you can remove.

    You will also see the other files for different modules of the form that you could move over and edit.

    Let me know if that helps.

    Thanks

    in reply to: Use New Venue Selection on public form #932094
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I took a look at your site and see the error. I also tested on my site and it was working there.

    So I looked at the console on when visiting your site and when I select the Venue I get this error:

    ReferenceError: google is not defined
    …'<p>’+data+'</p>’+'</div>’+'</div>’;var infowindow=new google.maps.InfoWindow({c…

    There maybe something with the scripts due to the minification from W3.

    Our scripts are already minified and that can create problems sometimes with using minificiation in a caching plugin.

    Fixing that error should resolve the issue.

    in reply to: Swiching from Anonymous to WordPress Account #932092
    Brian
    Member

    Hi,

    The system in Community Events is built in to give people access to the events they created through their account so there should not be to much to do.

    The subscriber role is fine as the plugin takes care of the roles and they will only see the events they created and no one others. Also, everything is handled on the front end to edit events and see their list of events.

    If you turn off Anonymous events a login screen will appear. As for registering visitors that is handles by WordPress still we do not add anything extra to do that.

    Once an event is published and future changes are made there is no approval to those changes. They go live directly.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Adding an Event, possible to add number of ticket #932088
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    There is not a feature to use the Community Events and create a Ticket using that form for the Event.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Captcha in Add Events? #932082
    Brian
    Member

    Hi, Sorry for the Spam that gets annoying real quick.

    With Version 3.9 of Community Events Captcha is built in.

    Head to your sites admin then here:

    Events > Settings > Community Tab > reCAPTCHA API Keys

    You will then have to get your free keys from the links provide, add them, save and that should turn on Captcha.

    Let me know if that works for you.

    Thanks

    in reply to: Plugin administration external links #932063
    Brian
    Member

    I will bring it up with the dev team on our meeting today.

    in reply to: Re-occurring events except some dates #932062
    Brian
    Member

    Hi,

    We do not have exceptions built into the Recurring Events.

    You can go back after the series is created and edit a single instance of the series and delete it.

    That is going to be the quickest way to get this done without starting a customization project.

    Thanks

    in reply to: Products Required #932059
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    All plugins need the free version of the Events Calendar to work. That is the only requirement on our plugins.

    So if you only want the features from WooCommerce Tickets that is all you need to buy. If you would like Pro features too then you would have to purchase that.

    See my answer below for the rest:

    Can I also remove the filter section so customers cant see it.

    You are talking about the Search bar with Date, Search, and Location, correct? That can be turned off in the settings.

    On the display tab look for this setting “Disable the Event Search Bar”

    And where the customer sees “Events” can that be changed to “Courses”

    We do not have this as a feature, but have a guide to do it:

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    Also I presume if I have for example 5 places available for 1 course that when the 5 tickets are sold no more will be able to be purchased.

    Yes you can set stock limits, but the limits are per ticket and not per event as there is no global stock yet.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Email Digest #932051
    Brian
    Member

    Hi Again,

    We do not have a feature to send out a weekly digest. Not sure what MailPoet needs, but the Events are a Custom Post Type so it might be able to pull that or use the Feed from the Events Views to create the email.

    That is about all I can suggest for this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: What theme? #932029
    Brian
    Member

    Unfortunately, we do not have knowledge to help out with the Vantage theme and for the most part theme compatibility issues are beyond the support we can provide even for paid customers.

    Changing this setting though can help with issues though, go to you admin, then:

    Events > Settings > Display Tab > Events Template

    Then change that to the Default Page Template.

    That is about all we can suggest to help out on this.

    in reply to: Configuring Advanced List Widget #932027
    Brian
    Member

    I would use something like this to target the title:

    .tribe-events-adv-list-widget .entry-title a {

    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Next Month Link not working in IE 11 #932024
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I visited your site in IE11 and see the error happening.

    I also tested some other sites and did not find the error on them.

    I am getting this one error, but only in IE11:

    Syntax Error File: pop-up.js, Line: 1, Column: 1

    Not sure what is causing that error.

    I would recommend running though our testing for conflicts guide and see if that helps narrow down where the issue is coming from:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

Viewing 15 posts - 8,791 through 8,805 (of 11,256 total)