Brian

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Viewing 15 posts - 8,506 through 8,520 (of 11,256 total)
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  • in reply to: View As select box not working #936365
    Brian
    Member

    Great, glad it fixed the issue, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Free Ticket option not working #936364
    Brian
    Member

    Ok sounds good, let us know if it pops up again and we can take a look.

    I am going to go ahead and close this ticket as you marked it resolved. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Share event to Facebook – no thumbnail, description #936363
    Brian
    Member

    I am glad to see you were able to figure it out. 🙂

    I am going to go ahead and close this ticket since you marked is resolved. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Food Allergies and Attendee List #936226
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help get you started on this customization.

    We do not have a feature to add a custom field to the ticketing attendees list, I found a couple threads that might get you started from what other people have done:

    Attendee List – Admin View (Custom Field Name).

    WooTickets Attendees List CSV Export

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Free Ticket option not working #936217
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    I created an event in the Events Calendar and published on EventBrite.

    I also created a coupon to make it free in Events Calendar.

    I went back to the event on my site and added it as a promotional coupon, which changed the price to free and gave me a registration button instead of paypal.

    I then clicked on the green Registration button and it opened a new page for me to register.

    Is it not opening that page for you? I see in the event on my site there is still a loading graphic over the register button.

    That button is controlled by the iframe from Eventbrite so there is no coding we can add to the plugin to change how coding works in the iframe.

    Can you provide a link to the free event as a private reply so I can take a look and see if there is something that can be done.

    Let me know and we can go from there.

    Thanks

    in reply to: Jetpack's Widget Visibility broken by updating to ECP 3.9.1 #936200
    Brian
    Member

    Great glad it is working so far and thank you for the feedback.

    Brian
    Member

    Hi

    Currently the only methods to show events outside of the main views are the widgets and a shortcode for the mini calendar:

    [tribe_mini_calendar]

    You can find some instructions for that shortcode using this link.

    We are working on adding more shortcodes to display more of the widgets and then some of the calendar views, but I do not have a timeline for their release.

    There is a free unofficial plugin created by our developers that does have some different shortcodes that might help out, it is called Event Rocket:

    Event Rocket

    Let me know if you have any follow up questions.

    Thanks

    in reply to: WP to Twitter Options #936196
    Brian
    Member

    Hi,

    We are limited on helping out here, but I am going to leave this ticket open to see if anyone can help on it.

    You also, might get response from posting on the WordPress.org support page as more people might have used both plugins there.

    The Events Calendar

    Thanks

    in reply to: Share event to Facebook – no thumbnail, description #936194
    Brian
    Member

    Hi terrizsolo,

    Sorry for the issues you are having. This ticket is not closed so not sure why that message appeared.

    I visited the link, but I am getting a 404 error on the page and Events Calendar is not showing any events.

    Can you run through our 404 Error Guide if you think this is an error and see if that brings the events back if they should be there.

    Fixing HTTP 404 errors

    Let me know what you find out and we can go from there.

    Thanks

    Glad you were able to fix the issue jskk123 and thanks for sharing your solution.

    Also for reference, we do not provide open graph tags so those will be provided by another plugin or through custom coding.

    Brian
    Member

    Hi,

    I can help you out here.

    The address is stored in the Venue, so when you use the get_post_meta and you use the event id it does not return anything.

    We have some functions to help out though.

    This worked for me:


    $event_id = get_the_ID();
    echo tribe_get_city( $event_id );
    echo tribe_get_region( $event_id );

    Let me know if that helps.

    Thanks

    in reply to: Events List widget not working properly #936178
    Brian
    Member

    Thanks for sharing that information. That is always a good place to start when having a widget issue before going deeper into troubleshooting.

    Glad you got it working for you.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: How to disable Jetpack Related Posts on single event posts #936177
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: which WP ticketing solution is best? #936175
    Brian
    Member

    Hi,

    Thanks for the interest in our Ticketing Plugins.

    They all have similar features and one does not have more then the others. It usually comes down to what eCommerce System you like to use and use the ticking plugin that goes with that one.

    If you run through the New User Primers:

    https://theeventscalendar.com/knowledgebase-category/primers/

    You can see how each plugin is setup.

    And please note that none of them support recurring events from Pro.

    I will leave this thread open if anyone else would like to comment.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Paypal stalling on checkout #936173
    Brian
    Member

    Ok thanks for the information.

    I visited your site and see there are a bunch of javascript errors in the console coming from a shortcode plugin and your theme.

    Here is what I see:

    TypeError: jQuery.timer is undefined

    TypeError: container is null
    http://www.compositesinnovation.ca/wp-content/themes/composites-innovation-centre/static/common-files/js/plugins.js
    Line 100

    TypeError: jQuery.easing[jQuery.easing.def] is not a function
    http://www.compositesinnovation.ca/wp-content/plugins/j-shortcodes/galleryview/js/jquery.easing.1.3.js
    Line 46

    Fixing those is a good place to start in resolving this.

    Let me know how that works out and we can go from there.

    Thanks

    in reply to: Paypal stalling on checkout #936141
    Brian
    Member

    Hello,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    We do not modify the checkout process with WooCommerce so not sure what is causing this issue.

    If you create a regular product in WooCommerce and do the checkout process does it still hang up when loading Paypal with only that in the cart?

    Let me know and we can go from there.

    Thanks

Viewing 15 posts - 8,506 through 8,520 (of 11,256 total)