Brian

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Viewing 15 posts - 7,891 through 7,905 (of 11,256 total)
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  • in reply to: Rename #943039
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: My Calendar has Disappeared #943034
    Brian
    Member

    Ok glad at least that form is there for new topics for you.

    I like you ideas about the links around the site and changing the wording of New Discussion on the individual topics could reduce some confusion too.

    I am creating a ticket to work on improving this on our site.

    Since your issue is resolved and there is nothing I can do today about changing those links I am going to close this ticket.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Week View not working on Firefox #942991
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Google Maps not showing up on pages #942990
    Brian
    Member

    There is no feature to email Event Organizers each time a new order is made. It could be possible, but would involve creating coding to interact with both WooCommerce and the Events Calendar.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Ticket stock increasing as people purchase tickets #942987
    Brian
    Member

    Great glad it is working.

    And for reference the issue here was the Paypal was returning an error:

    “Validation error: PayPal IPN response from a different email address”

    Because the order payment was not processed when the order was marked complete it was not reducing the stock of the tickets.

    We are have a bug report to maybe look to always reducing the stock regardless of Payment status, but for now if you have this issue please check payment process.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Hi Jeff,

    We have updated WooCommerce Tickets to 3.9.1 to resolve the issue. The coding above should be removed before upgrading to WooCommerce Tickets 3.9.1 or later.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Google Maps not showing up on pages #942900
    Brian
    Member

    Great glad it works.

    The +/- were removed by WooCommerce themselves.

    See this post for a explanation and a plugin provided by them to add Quantity Increments back:

    https://wordpress.org/support/topic/no-more-quantity-selector-after-update#post-6554241

    in reply to: My Calendar has Disappeared #942899
    Brian
    Member

    Glad you were able to fix the issue.

    So if you go to this link:

    Events Calendar PRO

    Click New Discussion there is no form there? That is strange as that is the first report of this on the new site, which has been live for two months. I apologize if I keep asking, but I want to make find out what for you only that form is not showing.

    I will forward the suggest to add links in more places for the next round of improvements to the site we are working on.

    Thanks

    in reply to: My Calendar has Disappeared #942889
    Brian
    Member

    As for your site what is the url for the page having issues?

    I have a bunch of questions to see if we can narrow down what happened.

    Event Slug

    What is the event slug for the Calendar on Events > Setting > General Tab

    “Events URL slug”

    “Single event URL slug”

    Events Template
    Have you tried changing the Events Template in the settings?

    Head to this page:

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template (or change it back)

    Views

    And what are the views you have active and that settings page? (month, week, map, etc)

    What is the default view? If you change that does the events show?

    Form Issues
    Sorry for the form not showing, this is the first report we have seen of it. Does nothing show? What browser are you using? If you use another browser does it show?

    This is what the form looks like for your reference.

    tec-form

    in reply to: Google Maps not showing up on pages #942886
    Brian
    Member

    Not sure what is going on.

    I was able to use Poedit to convert the pot file and save as these two:

    tribe-events-calendar-en_US.po
    tribe-events-calendar-en_US.mo (automatically created with the po file)

    And that translation worked for me.

    What is your language settings in WordPress and the General Settings Page?

    in reply to: Renaming default titles and info #942881
    Brian
    Member

    Hi,

    Thanks for using Pro. I can help you out here.

    We have this guide on changing the word event(s) to something else:

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    Let me know if that gets you to what you are looking for.

    Not sure about where this text or what it should be: View Full Timetable & Book

    Let me know and I maybe to help on that too.

    Thanks

    in reply to: EDD Tickets – Check-in #942878
    Brian
    Member

    Hi,

    Thanks for the interest in EDD Tickets.

    It maybe possible to give event owners the ability to check in their attendees without seeing/accessing other organizers’ events.

    However, it is not a feature we have and not something we can help include on the plugin through our support.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: White Screen of Death Instead of 404 #942874
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help troubleshoot this with you.

    If you are getting the white screen that is most likely a fatal php error.

    Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please place that coding and load a couple of the old pages and then check the error log and see if there are any errors.

    Then let me know and we can go from there to resolve this.

    Thanks

    in reply to: Plugin Conflict with Black Light Studio Widget #942852
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I was able to test this out and see what you mean.

    I did see though after the widget was added and I reloaded the page the Black Studio Visual Editor worked as it should.

    I will look into this on the next version to see if it does it there.

    Let us know if the developer comes back with anything.

    Thanks

    in reply to: Manually adding orders/tickets #942851
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 7,891 through 7,905 (of 11,256 total)