Forum Replies Created
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AuthorPosts
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Brian
MemberHi,
Sorry for the issues you are having. I took a quick look at your site and looks like some theme css causing the issue.
Try this css:
.events-archive .entry-content {
padding: 0 0 0 10px;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
February 17, 2015 at 1:48 pm in reply to: Woocommerce Tickets: Display multiple events in a single page #943163Brian
MemberHi,
Thanks for the interest in WooCommerce Tickets.
Tickets are created in each event and that is the only way to create them as they are always tied to an event.
By default those tickets are hidden on the shop page, but you can edit the Ticket Product and set the visibility to Shop in the Catalog and then that ticket will show on the shop page.
You could do that will all the tickets you create to show there, unfortunately, that can only be done manually per ticket.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins. Out ticketing plugins maybe to help you out.
You could set a ticket for each type of adult, teenager, child.
However, there is no global stock so each one of those would have separate stock of tickets.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Sorry for the issues you are having.
I can help troubleshoot them with you.
So the two events you shared links for are the ones not showing in the default view, correct?
The current default is Photo, do the events show if you change the default view to any other?
Let me know and we can see if we can narrow down the cause and then resolve it.
Thanks
Brian
MemberThat is a notice so not sure why it would cause a white screen unless debug was turned on.
You could do a isset check on $event and if it is not set you can set it yourself in the custom template.
Here is a quick article I found on checking for a variable being set:
http://www.tuxradar.com/practicalphp/3/2/0
If you remove all the custom templates from your theme does the white screen issue go away?
Let me know.
Thanks
Brian
MemberHi,
Thanks for purchasing WooCommece Tickets. I can help out here.
With the update to WooCommerce 2.3, WooCommerce removed those Quantity buttons, please see this post on why they did it and about a plugin to get them back:
https://wordpress.org/support/topic/no-more-quantity-selector-after-update
Let me know if that works for you.
Thanks
February 17, 2015 at 10:44 am in reply to: Events Calendar Pro – Plugin does not show up after installation #943121Brian
MemberIf you network activate the license tab will only show in the Network Settings Section. Under the settings.
If you individual activate the plugins on each site the license tab only shows on the main site if both plugins are active on it.
February 17, 2015 at 10:22 am in reply to: Events Calendar Pro – Plugin does not show up after installation #943109Brian
MemberHi,
Sorry for the issues you are having.
Can you please verify you have both the Events Calendar Pro and the Events Calendar found on WordPress.org network actived.
The Events Calendar is required for all our plugins.
Let me know and we can go from there.
Thanks
February 17, 2015 at 7:49 am in reply to: changing order of address fields to german convention #943055Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
Thanks again!
February 17, 2015 at 7:45 am in reply to: WooCommerce Tickets – No Purchase or Add to Cart Button show on the Event Page #943052Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
Can you provide a link to the Event that the tickets are suppose to show?
Also, please let me know what the following settings for the ticket not showing:
Ticket Name:
Price:
Start sale:
End sale:
Stock:Let me know and we can go from here.
Thanks
Brian
MemberHi,
I can try to help out on this customization to get you started.
Try this css to change the background color:
#tribe-events-photo-events .tribe-events-photo-event-wrap {
background: #d9d9d9;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
February 17, 2015 at 7:38 am in reply to: Is there an attendee list / wordpress users participation #943044Brian
MemberHi,
Thanks for the interest in our Pro.
Unfortunately, we do not have a feature to show who is attending or not attending an event, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
Thanks
Brian
MemberThanks for the interest in our plugins.
It can take up to a week to process the applications.
We have more information here:
https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/
Brian
MemberHi,
Sorry for the issues you are having.
Currently the License Tab only shows if the Events Calendar and Pro are network activated or activated on the main site of the multisite.
We are looking to change this, but for now those are the only two ways the License Tab will show.
The plugin will function without the license added, however, automatic updates are not available without it.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for the interest in WooCommerce Tickets.
The plugin creates a ticket and sends it by email to whoever purchases the tickets. It does not have a scannable receipt.
We are interested in adding this feature so if you upvoting this request on UserVoice that helps us to prioritize new features and functionality.
Thanks
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