Ticket stock increasing as people purchase tickets

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  • #942952
    fifteen
    Participant

    This reply is private.

    #942987
    Brian
    Member

    Great glad it is working.

    And for reference the issue here was the Paypal was returning an error:

    “Validation error: PayPal IPN response from a different email address”

    Because the order payment was not processed when the order was marked complete it was not reducing the stock of the tickets.

    We are have a bug report to maybe look to always reducing the stock regardless of Payment status, but for now if you have this issue please check payment process.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    #965799
    Leah
    Member

    Hi there,

    Thanks again for your post. We wanted to get in touch and let you know that although we weren’t able to address this issue in our upcoming 3.10 release, it is still very much a priority. We have a ticket in our system and will be investigating a solution to be released in a future version. Thank you for your patience and support while we work on this!

    Cheers,
    The Events Calendar Team

Viewing 3 posts - 16 through 18 (of 18 total)
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