[Brian]

Hi Hugh,

Thanks for the interest in our Plugins.

Unfortunately, what you are describing is a booking plugin and we do not have features to support that in any of our plugins.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

You may want to look at something like WooCommerce Bookings to achieve what you are looking for.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our Plugin.

The site you referenced is using a standard Pro View called Photo View.

No customization is needed for that view.

Here is another example of the photo view on our demo site: (the demo has the filter bar so it is a little smaller content area)

http://wpshindig.com/events/photo/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues, I can resolve them with you.

Looks like you have two licenses, one is registered to: (replaced some characters with ***)

****hurst.com

And one to:

dev.*****lspatriots.com

If you would like to move it to a new site head you your account section in the upper right corner of this site.

Go to the License Section and Disconnect a license from a url you do not want it on and then go to the new site and add the license key there.

Thanks

[Brian]

Hi,

Sorry for the issues you had.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for using our plugins. We are running all our test sites on WordPress 4.1.1 and have not had issues.

We do not have any information on Salient Theme and if it will continue to work with it.

We cannot ensure the plugin will work on any install as we do not know all the coding or host environment.

It should work on the vast majority of the sites, but it is always a good idea to backup a site beforehand and if you are unsure it is a good idea to always have a test site that you update first.

Thanks

[Brian]

How strange.

Have you tried setting up WordPress Debug to see if we can get more information.

Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

http://codex.wordpress.org/Debugging_in_WordPress

Please place that coding and load events with tickets in them and then check the error log and see if there are any errors.

Query Monitor
Another thing to try is to load the Query Monitor Plugin and go to the backend and visit the events with tickets and visit them on the front end and see if that picks up any errors during the saving process.

Query Monitor – The developer tools panel for WordPress

Products
If you create a test Product in WooCommerce does that work and show on site?

Let me know.

Thanks

[Brian]

I am glad to see you were able to figure it out. 🙂

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Great thanks for creating that. I gave it another vote for it too 🙂

I am going to close this ticket as there is nothing more we can do here, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Thanks for the information about the timezones.

We have a fix in 3.10 so that once an event is over it will not show in the UP Coming Events sections for any of the views.

That should fix your issue here as well, I have added this thread to our ticket so we can notify you of its release.

If you would like a feature to remove events from the front end after complete please request it on our User Voice Page:

http://tribe.uservoice.com/

Thanks

[Brian]

Hi,

Thanks for using WooCommerce Tickets.

The ticketing plugin does not support variable products.

All our ticketing add ons are designed to make tickets with no variations and with the ability to create multiple tickets per event.

We are working on a move advanced solution to have variations of tickets and more advanced attendee meta, if you are interested in doing a beta next month please email us at [email protected].

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

Sorry for the issues, but the Eventbrite API does not support Recurring Events in any form so when you import the Event from Eventbrite it cannot bring with it the recurring information.

We mention this on the Product page for Eventbrite under the More Information Section:

https://theeventscalendar.com/product/wordpress-eventbrite-tickets/

Let me know if you have any follow up questions.

Thanks

[Brian]

Oh Ok, I see it now.

As soon as the Event Time Ends the Event is suppose to move to the Past Events Section. However, there is a glitch preventing that from happening in the current version.

What are your timezone settings in WordPress?

You can see them in your Admin here Settings > General > Timezone

Is it set to the correct GMT time? And if so does changing to another city in your timezone fix the issue?

Also, it appears Events are appearing both in Past Events and the Current at the same time, which is strange. Do you have any customizations for the Events Calendar in your theme?

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for purchasing our plugins.

We currently, do not have a GCAL or iCAl importer for the plugins. We have a CSV importer if you can convert to that format you can import that way otherwise we do not have any steps or coding to help on this.

We also, do not have any recommendations for syncing events in an Event Calendar setup to GCAL that is not a feature we have or support.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

We can help get you started on customizations, but not going to be able to provide coding for everything.

Event Bar
If you go to Events > Settings > Display Tab

You can click Disable the Event Search Bar to hide most of the bar, you may have to add css to do the rest.

Move Ticket Box
We have this guide to move the box:

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

CSS and Template Customizations
To modify the event templates and change spacing you can follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

To make the changes you would like.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. We are unable to provide tech support on the pre sales forum.

For tech support issues on the Events Calendar please post in the Support Forum on WordPress.org:

The Events Calendar

The plugin should be working and you do not need Pro to create, update, or delete events.

If you are getting a 404 Error please look at your 404 Error Guide:

Fixing HTTP 404 errors

And if that does not help please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

Thanks

[Author]

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