[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using Community Events.

We do not have a feature to hide events in the admin.

It could be possible with a customization.

Following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

You can move and edit this file in your theme:

the-events-calendar-community-events\views\community\modules\taxonomy.php

There you can modify this function: (get_terms)

$event_cats = get_terms( TribeEvents::TAXONOMY, array( ‘hide_empty’ => false ) );

By adding exclude as outlined in the WordPress Codex:

https://codex.wordpress.org/Function_Reference/get_terms

Let me know if you have any follow up questions.

Thanks

[Brian]

It is possible, but not sure how deep you would have to go into the plugin to modify it which we cannot support and it is not recommended.

You maybe to edit the add event template following the themers guide and add a redirect there to your custom login page. We are not redirecting to wp-login.php we are using the wp_login_form() to create a login form.

[Brian]

I am not sure what you are referring to by this: “I checked the box to allow users to add events but it gives me the same output.”

What is the issue? Is it showing the Add Event for everyone and not just logged in users?

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

We do not modify the checkout process that is handled all by WooCommerce and this issue has not ever come up before from what I could find.

What is the email address in the order for the tickets that was wrong? Was that correct there?

That is the email we use to send tickets to and WooCommerce collects it.

Let me know and we can go from there.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

You only need to purchase the one license for the site.

The plugin works without a license so you could manually update on the development site and then when you move it live add the license there. Or you can add the license to the dev site and move it following this guide:

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

To quickly answer your question we do not have caching in the current version, but will have some caching for month view in 3.10. What you are experience could be coming from your hosting or a caching plugin, but not typical of our plugins and Pro would not change that.

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can answer your questions:

The ‘advance’ tickets are discounted tickets but must be booked 2 days in advance to get the discount – is there a way to limit this so they can only be booked a minimum of 2 days in advance?

We do not have a feature to do this, it maybe possible with a customization,but that is beyond the support we can provide.

What is the best way to display this, obviously I don’t want a list of events for everyday of the year which is what happens by default. I think it would be good to select the number of each type of ticket first then select the date for the ticket. How do I set this up.

Again that is beyond the features we provide. You can try looking over our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

But beyond that there is not much else we have for this.

Sidebars
Have you tried changing the Events Template in the settings?

Head to this page:

Events > Settings > Display Tab

Then change this setting:

Events Template to Default Page Template

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can try to help out, but we are limited in supporting theme or plugin compatibility issues.

Are you able to contact the theme developer or go through the theme coding to see if you can debug the issue?

It is unknown to us what the theme has that might cause this.

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugin.

The best way to change the text there would be to follow these guide:

https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

You can use that to change the word event everywhere or just target that phrase.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Mat,

Sorry for the confusion it is suppose to take true or false, but that is not working again until 3.10.

Instead use 0 or 1.

1 being true or checked.

Let me know if that does not work.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

Currently the only shortcode we have is for the MiniCalendar Widget.

There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that can enable you to display the calendar view on the home page:

Event Rocket

That may work for you.

Thanks

[Brian]

Hi,

Thanks for using our plugins I can try to help out here, but I am limited in supporting customizations.

The Event Views (month, list, etc) are archives, however, the is_archive does not work you need to use is_post_type_archive() instead.

Not sure if the plugin you use can use that instead. If that does not work we have these conditionals as well to target specific views:

http://pastebin.com/c4yujaZC

Let me know if you have any follow up questions.

Thanks

[Brian]

We hope to have a beta by the end of the month. That is as close of a timeline I can give.

[Brian]

First the License is not needed for the plugin to work correctly.

All features except automatic updates work without the license and it is possible to always get the latest version of the plugin and manually update it as well.

Also, it may take us up to 24 hours to respond per our terms and conditions. However, we try to do it quicker then that.

Thanks for the information it appears you site cannot connect to https://theeventscalendar.com as it returned nothing back, not even a 400 level code.

Are you able to contact your host and see if they can test connecting to https://theeventscalendar.com from your server and find out if there is a blocked there?

I am going to add another error detection to that plugin to see if we can use it again to actually get an error out of it instead of being blank.

Thanks

[Author]

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