[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi Mike,

I am not sure on the details yet for the iCal importer. From my understanding it is a one time importer for iCal files and it does not regularly check for updates. All the information about how the iCal importer will work will be available on its release. For now this is all I have for you.

Thanks

[Brian]

I am going to close out this ticket as the original question has been marked answered. If you have any new questions related to this or another issue please just create a new ticket and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to fix this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins.

There is no feature in our plugins to do this.

You maybe to hook into WooCommerce and detect when an order is created and then use that information to find the event the tickets are attached to and from there find the organizer and send them an email.

I do not have any coding for this, but try to help answer specific questions, but will be unable to help out for the entire process of the customization.

Let me know.

Thanks

[Brian]

Yep there appears to be an issue, but none of us are able to reproduce the issue so we are having trouble narrowing it down to resolve, but we are working on it.

[Brian]

Hi Mark,

Thanks for the information and I looked over your thread on WP.org.

I tried to reproduce, but was not successful yet.

Do you have default permalinks on? or is this with pretty permalinks.

You setup a test site correct? Would you be able next week to test the 3.10 beta and see if that resolves it?

Let me know and we can go from there.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

First this “?wootickets_process=1” is removed in the latest version. So not sure why it is still there for you.

Can you verify you are using WooCommerce Tickets 3.9.3. If not please manually update by getting it from your account here on tec.com

Also, do you have any custom templates in your theme in the tribe-events directory?

Lets take care of this first and then go to the “Sorry, key validation server is not available.” issue.

Thanks

[Brian]

Hello,

Thanks for using our plugins.

I can help out here.

Try out this:

.single-tribe_events .tribe-events-back,
.single-tribe_events #tribe-events-header {
display: none;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi Susanna and Aleksandr,

Thanks for the interest in our plugins.

Unfortunately, we do not have a way to sync a Google Calendar with the Events Calendar.

We are working on releasing a iCal importer, but it will be a manual import and does not sync changes between the two services.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

[Brian]

Hello,

So you are having an issue with with creating events. They are not being sent to Eventbrite and there is no error message, correct?

Can you please verify you have the OAuth URI in your Eventbrite App and you got a success message when authorizing.

Are you able to import these two events:

16315426881

16211090809

Let me know if either of those work. If they do work you do not need to keep them on your site, you can delete right away.

[Brian]

would you like me to create an account for you to test?

I appreciate the offer!

However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

Have you imported that event before?

Also, can you try importing either of these events:

16315426881

16211090809

Let me know if either of those work. If they do work you do not need to keep them on your site, you can delete right away.

Thanks

[Brian]

Hi,

If the event was imported it should have those settings. I am not sure why that is different.

The Eventbrite event you have linked to on your site has an id of 16708940892

I was able to import that without issue.

Have you imported that event before?

Also, can you try importing either of these events:

16315426881

16211090809

Let me know if either of those work. If they do work you do not need to keep them on your site, you can delete right away.

Thanks

[Brian]

The tickets are a custom post type:

tribe_wooticket

The ticket product is a custom post type:

product

You maybe to get the order information for a user and then use that to get information about the ticket from the custom fields.

I do not have much more then this for something like this, it would take going through the post and post_meta table to see what fields are available.

I can try to help answer a specific question or two, but beyond that I cannot provide much more support on customizations.

Cheers

[Author]

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