"Sorry, key validation server is not available." + ?wootickets_process=1 Issues

[Alannah]

A couple of issues are occurring after updating my personal license key:

1. I can’t actually update the license and am receiving a “Sorry, key validation server is not available.” message from WordPress.

2. I know that the “?wootickets_process=1” ending for the cart page has been removed in 3.9, but it is still showing on checkout even after I’ve cleared my cache.

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

First this “?wootickets_process=1” is removed in the latest version. So not sure why it is still there for you.

Can you verify you are using WooCommerce Tickets 3.9.3. If not please manually update by getting it from your account here on tec.com

Also, do you have any custom templates in your theme in the tribe-events directory?

Lets take care of this first and then go to the “Sorry, key validation server is not available.” issue.

Thanks

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

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