View Order Page is showing nothing about Ticket details

[Image In A Box]

Hey MT,

Hope the weather is sunny! I just purchased the WooCommerce Ticket plugin from you all and after configuring and setting it up. I ran through a simple purchase to of an event.

I didn’t receive an email (probably because of php ini settings, which is fine) but when I go to my account and view the recent order. The details show I purchased an event Ticket but the page does not contain any Ticket information (like the email does). Why is this information not visible on the Order Details Pages.

URL that I’m viewing: http://localhost/my-account/view-order/15/
Example of Order Details Page: http://ibin.co/20vmthaJrmQU

• This topic was modified 8 years, 11 months ago by Image In A Box.

[Brian]

Hi,

Thanks for using our plugins.

The tickets do not appear on the Order Page. They are only emailed once an order is marked complete. I believe the idea was that people would not need accounts to purchase tickets.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Thanks

[Image In A Box]

Brian,

Thanks for the response. Are there any hooks I can use to pull in the ticket information for that specific order so I can display someone to our end user?

This is required for one of our projects we are building (with your software) because everyone will have a user account.

Thanks,
Justin

[Brian]

The tickets are a custom post type:

tribe_wooticket

The ticket product is a custom post type:

product

You maybe to get the order information for a user and then use that to get information about the ticket from the custom fields.

I do not have much more then this for something like this, it would take going through the post and post_meta table to see what fields are available.

I can try to help answer a specific question or two, but beyond that I cannot provide much more support on customizations.

Cheers

[Image In A Box]

Thanks Brian. See what information I can pull.

[Brian]

Sounds good.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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