[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

First, we do not provide support or contact by email or phone. We do 100% of that through our ticketing forums.

So I can help out here for your questions.

The core version of the Events Calendar is always found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

And we have nonprofit program you can apply for here, to get a free unsupported version of Pro:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Brian]

Hi,

Thanks for using our plugins and for sharing your coding here.

This looks interesting and something we would want to look into.

Can you submit a Pull Request in the develop branch of Tribe Common Repo for it:

https://github.com/moderntribe/tribe-common

Also, if you could share your research on why this method is better that would be helpful for us too.

Let me know and thanks for sharing.

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can try to help out here, but we are limited in explaining how the plugins works per our terms and conditions.

For sorting it depends on the view

the-events-calendar/src/Tribe/Query.php

Each View has little differences as well:

the-events-calendar/src/Tribe/Template/Month.php

the-events-calendar/src/Tribe/Template/List.php

the-events-calendar/src/Tribe/Template/Day.php

Pro’s are in this directory:

events-calendar-pro/src/Tribe/Templates

I would look at searching those templates for sort, order, and orderby

Venues
For venues the function for the upcoming events is this: tribe_venue_upcoming_events()

Found on line 20 of this file: events-calendar-pro/src/functions/template-tags/venue.php

And look for tribe_include_view_list() on line 1103 of this file: the-events-calendar/src/functions/template-tags/general.php

Unfortunately, that is about all we can provide on this. I would load all the coding into a program like PHPStorm or Notepadd ++ or something else that enables you to search all the files for wording.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We do not have a feature to email organizers when a ticket is purchased.

There is this plugin that does that:

https://github.com/thebeard/events-calendar-pro-organizer-mail/

You linked to part of that coding, but you should download the zip from there and upload it has a plugin.

Let me know if that works.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The Pro version uses the settings from the free version for timezones. So if it works in the free version it should carry over to Pro.

The only issue we have had with time changes and day light savings time is with recurring events and that will have a fix and test to verify it is fixed for all future releases.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

We only have the option to manually resync an event.

So you would have to go to each event and manually resync.

We do not have an automatic resync.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

You’re Welcome.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

I tested those 4 events and they all imported for me.

Also you do not have have to be an admin of a page to import the events.

Any public page you can automatically import events from.

And any single events from organizations or profiles you can manually import if you have the id and it is a public event.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Please follow the steps here to fix this:

Override of wootickets / tickets.php

Let me know if that works.

Cheers

[Author]

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