[Brian]

Hi,

Sorry for the issues here.

This is a bug due to a change in WordPress 4.5 to the post_search filter.

We have a fix coming in the Events Calendar 4.1.3 later this week.

However, to fix right away please change the contents of this file:

the-events-calendar/src/Tribe/Importer/File_Importer.php

With this:

https://raw.githubusercontent.com/moderntribe/the-events-calendar/release/4.1.3/src/Tribe/Importer/File_Importer.php

That should resolve the issue for you.

Let us know how that works out.

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

Change that number to 10 or what you have as the number of events to show in our settings.

That should fix the issue.

Let me know how that works out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We have a nonprofit program, which you can apply for here for the Pro version:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Event queries can be very consuming on a server depending on the amount of events and the resources available.

I visited your site and did not see a large amount though.

Do you have caching setup on your site?

I would also recommend setting up our Month View Cache here:

Events > Settings > Display Tab > Enable the Month View Cache

That will reduce the amount of times a query is called to the database.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

We only have Events, Venue, and Organizers in the Events Calendar. So we only have ways to change those. I am not sure where speaker is coming from, but it is not the Events Calendar.

As for GigPress we have not changed any of the coding in that yet and maintaining it as is for now. They do not have a filter to change words like this and most likely would require an edit to the language files to do that.

Support for GigPress is going to be on the WordPress.org forum as well:

https://wordpress.org/support/plugin/gigpress

Let me know if you have any follow up questions.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We currently support WooCommerce Tickets, but are not adding any more features to it. So you can use it and we will support it. I do not know when we are going to drop support for it.

Did you just renew Event Tickets Plus? Or just the renewal for WooCommerce Tickets?

If you just renewed Event Tickets Plus you can ask for a refund for it as we are giving you a license to both plugins right now. So we could generate a Event Tickets Plus License that expires the same date as the WooCommerce Tickets License you have.

It is recommended though to switch to Event Tickets Plus.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We have this guide to globally changing the word Organizer and Venue to something else:

https://theeventscalendar.com/knowledgebase/relabeling-the-venue-organizer-sections-in-event-meta/

Does that work?

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

It looks like a PHP error is causing this.

Please setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

Let me know what you find out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The license is done per install of WordPress and not by domain or subdomain.

So it would be two sites.

However, the license is only needed for Automatic Updates so you can use the license on the live site and then just manually update the dev site.

Or reverse that.

We have more license related guides here:

https://theeventscalendar.com/knowledgebase-category/purchase-install/

Including how to move license keys around.

Let me know if you have any follow up questions.

Thanks

[Author]

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