Licence key is not working

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  • April 21, 2016 at 11:15 pm #1105784
    wsp library
    Participant

    Hi,
    I have purchased a PRO version of event calender and licence key, but the licence key is not working. It is giving the following error “Sorry, this key is out of installs.”. So please let me know what’s wrong with that. I am using this key for my staging website “http://stage.wsplibrary.ca/”.

    Thanks

    April 22, 2016 at 5:09 am #1105832
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    April 24, 2016 at 9:47 pm #1106500
    wsp library
    Participant

    Hi Brian,

    Thanks for you quick reply. The way you suggest has worked for me. I have remove the all keys from my account and it automatically reflecting as a valid key in my plugin licence area.

    Thanks

    April 25, 2016 at 4:50 am #1106542
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

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