Override of wootickets / tickets.php

[bruce williams]

In attempting to override this template file I have discovered that merely placing the exact file in the override directory /theme/tribe-events/wootickets results in the Ticket Fieldsets being rendered non-functional (everything else seems to work fine).

This template file doesn’t have the usual text explaining how to override it, so perhaps this is a limitation of this specific file that it can’t be overridden. Is this the case or is this a bug?

Thanks!

• This topic was modified 10 years ago by bruce williams. Reason: topic field apparently doesn't like directory hierarchies

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I tested this out on my test site and got the same result as you.

Looks like we call a file from the plugin called meta.php and if it is not in the theme as well it gives an error.

On line 115 of this file themes/yourtheme/tribe-events/wootickets/tickets.php try changing this:

include dirname( __FILE__ ) . '/../meta.php';

to this

include EVENT_TICKETS_PLUS_DIR . '/src/views/meta.php';

Does that work for you?

It fixed the Ticket Fieldsets for me on my test site.

Let me know.

Thanks

[bruce williams]

Yes, that fixed the issue for me also.

[Brian]

Sounds good.

I have made a ticket for us to fix this, but for now this should work.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brook]

I just wanted to thank you once again for reaching out to us about this. We just released a new version of The Events Calendar and all of its addons that contains a fix for this.

Our blog post with the full details: The Events Calendar 4.1.4 and premium add-ons

We recommend updating as soon as you can to get the latest patches. Please let us know if this fixes the bug you have been experiencing or if you have any follow up questions. Thank you again!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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