Brian

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  • August 10, 2015 at 7:55 am in reply to: View calendar Sun-Sat, instead of Mon-Sun? #994750
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    August 10, 2015 at 7:55 am in reply to: Fatal error: Call to undefined function add_meta_box() #994748
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    August 10, 2015 at 7:43 am in reply to: Changing event page title (archives) #994734
    Brian
    Member

    Hi,

    That coding is for the Title in the browser tab and it did change it for me so it is working. I thought that is what you were referring too.

    I looked again and the word Archives is set by your theme and the changes would have to be made in your theme. I do not know where that would be in your theme unfortunately.

    We have this list of conditionals that can be used where that function is in your theme to prevent archives from being displayed and instead you can show the word you would like:

    https://gist.github.com/jo-snips/2415009

    Cheers

    August 10, 2015 at 7:40 am in reply to: Translations in Greek for Community Events #994733
    Brian
    Member

    Ok great, glad you have the plugins through the nonprofit program.

    You can download the translation file and put it into the language folder of the plugin on yoursite to use right away if you like.

    I have added Greek to both Facebook Events and EDD Tickets on our translation site as well if you would like to do those as well.

    We maybe to help out on some questions too instead of the license. However, we are limited in supporting customizations and 3rd party compatibility issues, but can try to answer any questions you have.

    Thanks

    August 10, 2015 at 7:35 am in reply to: Fatal error: Call to undefined function tribe_events_single_event_meta() in /hom #994732
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    August 10, 2015 at 7:35 am in reply to: Ticket not showing since the last update #994731
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    August 9, 2015 at 9:49 am in reply to: Re-installs during build of one site have exhausted license key #994568
    Brian
    Member

    Hi Catherine,

    Thanks for using our plugins. Sorry for the issues.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    August 9, 2015 at 9:46 am in reply to: Translations in Greek for Community Events #994566
    Brian
    Member

    Hi Nikos,

    I have imported the po file into the translation site and it is showing Greek is now 100% translated.

    You can now make all the changes there and we can approve them directly in the translation site.

    Also, please email us at [email protected] and reference this ticket with a link and we can provide a coupon to give you a one year personal license of Community Events for free for doing the translation.

    Thanks

    August 9, 2015 at 9:41 am in reply to: How to hide past events #994565
    Brian
    Member

    Hi,

    Thanks for providing more information.

    When I use the link you provide I see this event:

    5:45 pm
    Kuan Yin Rosary
    August 9 @ 5:45 pm

    However, when I scroll back a day and then back to the 9th this is what shows:

    5:00 am
    Decrees
    August 9 @ 5:00 am – 8:00 am

    1:00 pm
    Kuan Yin Rosary
    August 9 @ 1:00 pm – 5:45 pm

    Is that the issue you are seeing? That the start time is not there?

    Is this always just in Day View or does it happen in Month View too with that snippet?

    Let me know and I can try to help out some more. However, I am limited in support customizations and troubleshooting them all the way.

    Thanks

    August 9, 2015 at 9:29 am in reply to: Changing event page title (archives) #994564
    Brian
    Member

    Hi,

    Glad one thing is fixed and moving forward.

    I noticed you are using Yoast SEO.

    So I believe the Page Title Archives is being added by that plugin.

    I have come up with this snippet to prevent Yoast from rewriting Event View Titles:

    https://gist.github.com/jesseeproductions/f4937c82325ab152cb24

    Add that to your theme’s funstions.php and see if that fixes the title.

    Thanks

    August 9, 2015 at 9:26 am in reply to: Recaptcha not working #994563
    Brian
    Member

    Hi,

    Ok thanks for the information.

    Let me know what you find out.

    Thanks

    August 9, 2015 at 9:25 am in reply to: Non Profit-Application Status #994562
    Brian
    Member

    You’re Welcome.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    August 9, 2015 at 9:24 am in reply to: Show date in page and not in widget #994561
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    August 9, 2015 at 9:24 am in reply to: How to split Venue details ? #994560
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    August 9, 2015 at 9:23 am in reply to: Ticket not showing since the last update #994559
    Brian
    Member

    Hi,

    I took another look at your site and see you are running WooCommerce Tickets 3.9.2.

    Please update using the Automatic Update System to 3.11 or follow this guide for manual updates.

    Manual Updates

    Let me know if the tickets show after updating.

    Thanks

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