[Brian]

If you have already uploaded the images it will not resize them.

Try a plugin like Regenerate Thumbnails and see if that helps size the existing images to the new size.

Regenerate Thumbnails

[Brian]

Hi,

Thanks for the information about where the source of the conflict is.

Usually when I narrow it down I test with the child theme and then just the parent theme to see if the conflict is in both or just one.

If in the child theme I then would go through my custom functions and disable them until I find the source.

I also like to use a plugin like query monitor:

Query Monitor – The developer tools panel for WordPress

As it is good at picking up errors or notices and might find the issue without having to dig to deep.

Another option might be to change the Event Template and see if that helps.

Head to this page:

Events > Settings > Display Tab

Then change this setting:

Events Template to Default Page Template

[Brian]

Hi,

Yep that conditional would work on the main event page as it is the list view. The coding would be in your theme archive.php template perhaps. It could be somewhere else too, it is hard to tell without having the theme. The theme developer could tell you the exact spot.

We have these snippets to changing the word events:

https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

That will change it globally across your site too.

Cheers

[Brian]

No worries.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi Justin,

We are looked into the issue, but have not found a solution yet.

Unfortunately, we do not have a timeline when one might be fixed.

I understand this can be a deal breaker and we can offer you a refund.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it.

As for the iCal Importer, it does work on single event imports if you can use that as a work around for now.

Sorry for not having better news.

[Brian]

Ok sounds good.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Also, if you need a list of conditionals to display the widget areas we have these available:

https://gist.github.com/jo-snips/2415009

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can help out here.

If you like to use the features of both Pro and Community Events you would have to purchase a license for each. We do not have a bundle package or one plugin with all the features in it.

Let me know if you have any follow up questions.

Thanks

[Brian]

Ok thanks for clarifying that.

I took another look and cannot figure out why the custom snippet is rewriting the Event Start Dates.

Unfortunately, I troubleshooted this beyond what I can do for customizations and unable to continue.

Sorry to disappoint.

[Brian]

Hi,

Thanks for providing that info.

It looks like the Footer Widget maybe created using this hook:

do_action( ‘presscore_after_main_container’ );

However, we do not have any information on your theme so I am not clear on the issue.

Can you reach out to the theme developer and see if they have any conditionals around their Footer Widget Area that would prevent it from running on an archive page.

Or do they have a way to manually call the footer widget areas to a hook that could be added to your theme’s functions.php. If this is the case we could use our conditionals to only show it on the Main Event Views.

Let me know what you find out.

Thanks

[Brian]

Hi,

I have reached out to Toolset to see what can be done.

I cannot provide a timeline nor guarantee we will be able to fix the conflict, but we are looking into it.

Thanks

[Brian]

Yep that is correct.

And these two should be changed too:

remove_action( 'tribe_events_single_event_after_the_meta', array( Tribe__Events__Tickets__Woo__Main::get_instance(), 'front_end_tickets_form'), 5 );
add_action( 'tribe_events_single_event_after_the_content', array( Tribe__Events__Tickets__Woo__Main::get_instance(), 'front_end_tickets_form'), 5 );

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Have you tried the shortcode like this:

[tribe_mini_calendar limit=”10″]

Does that work for you? If not please let me know what you are using to display events or provide a link so I can take a look.

Let me know.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot them with you.

I looked at your site and see some issues on each view with Events not displaying.

So it looks like there is a conflict here.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Let me know what you find out and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I tested out the coding and it works with this change: (there is 3 places I saw that class name)

TribeWooTickets

Should be changed to this:

Tribe__Events__Tickets__Woo__Main

Here is what I saw too.

The words Event or Events changed to Course or Courses.

The Ticket Form Moved Up

The Order email did not have a message about tickets sent in another email. Nor did any ticket emails get sent on my test order.

So it looks like you are all set once you change the class name after updating.

I would test on your site after the update and class name changes just to make sure.

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can try to help out here, but I am limited in supporting 3rd plugins and themes per our terms and conditions.

Also, although The7 theme may say they support our plugins we do not have an agreement with them or endorsement them in anyway.

Having said that….

How does you theme display the Widget Area? What is that function? get_footer() is just the WordPress function to get the footer template, but what is the function in that template that runs the footer widget area?

Let me know and I can try to help out from here.

Thanks

[Author]

Posts