Brian

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Viewing 15 posts - 4,306 through 4,320 (of 11,256 total)
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  • in reply to: Organizer Is Required message, organizer is filled out #1000059
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    It is actually a bug that prevents new Organizers from being recognized due to the new Multi Organizer Coding.

    We have a fix in the next release. That coding will be available early next week in a Release Candidate.

    The other option is to downgrade to 3.10.x for all the plugins which resolves the issue.

    George provided links to downgrade everything in this thread:

    Several issues with Community Events forms after 3.11.x update

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Facebook Events: Do I have to be host to import to WP? #1000056
    Brian
    Member

    Hi,

    Thanks for the interest in Facebook Events.

    Facebook Events can import individual events from user profiles manually. That is a limitation from Facebook and cannot be changed.

    We can also import from Facebook Pages with the automatic importer.

    It is a one time import and not a sync so if changes are made it does not update on your site.

    Both both cases the Events have to be public and have no restrictions like age or country.

    We have this guide to setting everything up that might help your review all the features:

    https://theeventscalendar.com/knowledgebase/new-user-primer-facebook-events/

    Let me know if you have any follow up questions.

    Cheers

    in reply to: Listing month rather than day in [tribe_events_list] icon #1000054
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    To make this change you can follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file in your child theme:

    events-calendar-pro\src\views\pro\widgets\modules\single-event.php

    Once there you want to replace this:

    <span
    class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'D', $postDate ), $postDate, $mini_cal_event_atts['class'] ); ?></span>

    with this

    <span
    class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'M', $postDate ), $postDate, $mini_cal_event_atts['class'] ); ?></span>

    That should do it.

    Let me know how that works out.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. Sorry for the issues here.

    That notice is a change in 4.3 for the Widgets and any Widgets using an older format with create that message.

    We updated our plugins in July to resolve this, but I would check with any other widgets you are using and see if they have patches or other people are reporting this issue.

    If you think it is still one of our widgets please let us know.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Add a comma in the price field #1000036
    Brian
    Member

    Oh I am sorry I thought you were trying to separate two numbers, not add a comma like that.

    My Bad.

    I came up with this filter and it worked for me on the single price and also the range.

    https://gist.github.com/jesseeproductions/b14f815d967f4851f641

    Please remove that other snippet I gave and try this instead.

    Let me know how it works out.

    Thanks

    in reply to: Redirect URL not configurable #999921
    Brian
    Member

    Thanks for the image. That helps figure out the field. This field Umleitungs-URL sets a url to redirect a user when they try to access the admin. It is not a url to redirect on login.

    If you use the login form we create on the Community Events Page it should keep you there.

    Where are you having users login on your site?

    in reply to: Fixing Community Events Datepicker #999915
    Brian
    Member

    Oh I see now what you mean.

    For now that is the way it is designed. You are the first person to bring it up to me in the past year.

    However, it could be something we look to change, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    in reply to: Eventbrite Event Status not changing from Draft #999913
    Brian
    Member

    Hi,

    Thanks for the information.

    If you create a new Event in WordPress and publish it to Eventbrite does that work?

    You are independently editing both the expired event in WordPress and on Eventbrite correct? If so I am not sure the API can support such changes,but I can see if it could work.

    Let me know about this.

    Thanks

    in reply to: Filter bar stopped working #999909
    Brian
    Member

    Hi,

    Thanks for the information.

    I did not see WooCommerce in this account so I did not realize it was on the site.

    Do you have another account with a WooCommerce license?

    Either way I was not able to replicate the issue on my site.

    Do you have any snippets or any other custom coding in the events calendar?

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Let me know.

    Thanks

    in reply to: Add a comma in the price field #999906
    Brian
    Member

    Oh my bad I did not put together this was WooCommerce Prices. So I do not think that snippet would work and I would recommend removing it.

    I tested on my site and added a $100 ticket and a $64 ticket and it displays like this for me: $64 – $100

    So do you have any other snippets that modify the cost somehow or any changes to the Single Events Template?

    Let me know and we can figure it out from here.

    Thanks

    in reply to: problem with repeating events #999892
    Brian
    Member

    I appreciate the offer to login to your site.

    However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

    I tested on my site and was able to create a recurring event with that information, but in English. What language are you using so I can try in that?

    When you change the datepicker format did you try on a new recurring event or an existing one?

    Let me know and we can go from here.

    Thanks

    Brian
    Member

    Hi,

    There is a way to increase the php memory and that could help.

    This post has 3 different ways to add it:

    https://wordpress.org/support/topic/increasing-memory-allocated-to-php-1#post-5508744

    I would not reply on the WordPress editor to make those changes, but do it over ftp as they could bring down the site.

    Also, the 4th option is there and that is to talk to your host as they would be able to help increase it and look at the server logs as well to see what the issue is.

    Let me know how that works out.

    in reply to: Apply event categories after FB event import #999884
    Brian
    Member

    Sorry I could not help more.

    Please upvote the feature though so we can push to get it in the plugin.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Featured Image Not Displaying During Checkout #999883
    Brian
    Member

    I am not sure how many of our customers think it is a necessity. I could not find a Uservoice for it.

    I can see it adding value in some cases, but since we prevent the standard product page from being seen I believe that maybe why we do not add on.

    And if you set a WooCommerce Featured Image across the system I would think it would show.

    Otherwise, I found this coding that might help it adds a featured image if none is added and it could be modified to add one for Products I believe:

    http://wpforce.com/automatically-set-the-featured-image-in-wordpress/

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Add ‘Required’ label to Organizer fields #999878
    Brian
    Member

    Glad you were able to make the change.

    I put in a ticket yesterday to get this fixed, but I do not have a timeline when it might be included.

    We are releasing a new version in the next couple of weeks and that is in final testing so it will not be in that one unfortunately.

    However, it could be in the next.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 4,306 through 4,320 (of 11,256 total)