Brian

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Viewing 15 posts - 3,616 through 3,630 (of 11,256 total)
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  • in reply to: Monstroid theme compatibility #1011504
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that if the events page is only showing unformatted text it is usually caused by some coding that tells WordPress to only show the excerpt in the archives.

    I would look for a setting in your theme for the archives to see about enabling the full content to display.

    Or try changing your event template here:

    Head to this page:

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template

    That is about all I can do to help out on theme compatibility issues for any of our plugins.

    Thanks

    in reply to: Tickets not showing. #1011502
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Change Browser Tab Title #1011501
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Allowing visitors to subscribe to my calendar #1011493
    Brian
    Member

    Hello,

    We do not have a feature in our plugins to subscribe to the calendar.

    However, we do have the ICS feed built into month view that you can modify with a filter to show more dates.

    George has a good explanation of it here:

    Export ALL events to ics file?

    Otherwise, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Thanks

    in reply to: Tickets are not sent out on Order Completion #1011488
    Brian
    Member

    Hi James,

    Thanks for using WooCommerce Tickets. I can troubleshoot this with you.

    WooCommerce does not send the Tickets or the Order Complete email until an order is manually marked complete.

    There is a plugin called WooCommerce Autocomplete Orders

    https://wordpress.org/plugins/woocommerce-autocomplete-order/

    This marks all orders complete on successful purchase and will then send out the tickets and Order Complete email.

    Let me know if that works for you or you are having issues beyond this.

    Thanks

    in reply to: Calendar with built in sign up sheets for Volunteers #1011486
    Brian
    Member

    Hi,

    Thanks for the suggestion. I think it would be useful feature to have.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    Brian
    Member

    Hi,

    Sorry for the issues you are having. We have an overzealous sanitize feature that is escaping all the Additional Fields and this causes the url to show with the html tags.

    We have a bug ticket in and this will be fixed in 4.0, which is still a couple months away.

    In the mean time you could follow these steps from Nico to fix the issue for now:

    HTML shows as text

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Deleted events keep showing up #1011480
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    The Facebook Events importer only check if an event (or venue) as been imported previously by the importer. It does not have a feature to detect if an event that was imported and deleted should not be imported again nor a feature for you choose an event to not import.

    Are these duplicate events you are trying to delete? Or are they events that you do not want to show on your site?

    Either way you can set the events to either draft or private after being imported and then the front end user would not be able to see them and the event would not be re imported again.

    Let me know about my questions and we can go from here.

    Thanks

    in reply to: Number of responses to support tickets are not updating. #1011476
    Brian
    Member

    Hi,

    Thanks for reporting this.

    Although the counts might be off we are still getting notified when you post so no issues are being lost.

    The count is cached and not always updated, but I did look on this page

    https://theeventscalendar.com/support/forums/users/stcwdc/support/topics/

    And your last couple of posts were all correct.

    Where are you seeing the incorrect numbers?

    Thanks

    in reply to: Before I buy #1011475
    Brian
    Member

    Hi,

    Thanks for purchasing Pro last week. I should have mentioned this before, but we try to keep one topic per ticket. So in the future can you please create a new ticket for your questions or issues and we can help out better that way.

    As for the first request to change the start of the week.

    You can change that with a WordPress setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    As for the All Events this css should fix it, but this is the last css I am going to be able to provide:

    #footer-content .tribe-events-adv-list-widget .tribe-events-widget-link a {
    font-size: 11px;
    }

    Thanks

    in reply to: Using Tickets to RSVP #1011469
    Brian
    Member

    That is all we have then unfortunately.

    Since there is nothing more I can add here. I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Submission overwriting bottom Widget in Theme #1011426
    Brian
    Member

    Hi Karen,

    I took a look at your image, but not sure what you mean.

    Can you provide some more details on what it should look like and instead what it does?

    Thanks

    in reply to: RSVP or signup to events #1011425
    Brian
    Member

    Hi Andreas,

    Thanks for the interest in our plugins. We do not have any RSVP features in our plugins until 4.0 comes out.

    However, there is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has basic RSVP system in it.

    Event Rocket

    It might be something that does what you are looking for.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for your interest in the Community Tickets Plugin.

    The plugin is going to be an Add On for our new ticketing plugin we are building that combines the features of all 4 plugins we currently have into one plugin. So it will be two different plugins.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Mailchimp integration #1011419
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a booking system, but 4 ticketing plugins and many of the eCommerce systems we connect to such as WooCommerce have the ability through other plugins to add people to Mailchimp.

    We do not have a direct feature to do that.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 3,616 through 3,630 (of 11,256 total)