Number of responses to support tickets are not updating.

[Cynthia Lockley]

I’ve noticed that the number of responses to support tickets are not updating. I just added a response to one and it still shows two instead of three. I’ve refreshed the page several times. Also, in my personal number of answers, that is not updating either. It only shows two and I’ve added to many more than that over the years.

[Brian]

Hi,

Thanks for reporting this.

Although the counts might be off we are still getting notified when you post so no issues are being lost.

The count is cached and not always updated, but I did look on this page

https://theeventscalendar.com/support/forums/users/stcwdc/support/topics/

And your last couple of posts were all correct.

Where are you seeing the incorrect numbers?

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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