Brian

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Viewing 15 posts - 3,046 through 3,060 (of 11,256 total)
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  • Brian
    Member

    From here?

    http://betas.theeventscalendar.com/

    Let me know the email you used in a private reply and I will check on it.

    Thanks

    in reply to: Change days column titles in calendar widget #1023110
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here.

    That template is found out here:

    plugins/events-calendar-pro/src/views/pro/widgets/mini-calendar/grid.php

    You can follow our themer’s guide to move it to your theme:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    There you can modify this to get a different output.

    <?php foreach ( $days_of_week as $day ) : ?>
    <th class="tribe-mini-calendar-dayofweek"><?php echo $day ?></th>
    <?php endforeach; ?>

    I can try to help answer some questions about it to get you started, but I am limited in supporting this much beyond this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Special Requirements #1023106
    Brian
    Member

    Hi Dave,

    Thanks for the interest in our plugins.

    Our ticketing plugins are not designed for booking features that you are looking for so it would take a customization to do everything you are looking for.

    It would be a rather significant customization as well and we are unable to provide any support on that.

    You might want to look at a booking plugin instead of ours.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Two domain names #1023105
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Pro not showing up. #1023104
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Submit button not functioning on Filter Bar #1023103
    Brian
    Member

    Hi John,

    Thanks for posting here providing that information.

    Sorry for the issues as well.

    We got ahead of ourselves and introduce some 4.0 coding into the mix that caused this.

    Anyway the setting you are looking for is:

    Events > Settings > General Tab > General Settings > “Use Javascript to control date filtering”

    If should be checked by default. Unchecking it will cause a submit button to appear for the filter bar.

    Thanks

    in reply to: Submit button not functioning on Filter Bar #1023102
    Brian
    Member

    Hi Karly,

    Sorry for the issues you are having. I can help out.

    I took a look at your site and see you are running The Events Calendar 3.12.5 both that version and 3.12.4 have the incorrect javascript that is causing this.

    Downgrading to 3.12.3 should resolve this issue until we can get a fix out.

    Follow the steps here to downgrade:

    After updating The Events Calendar from 3.12.3 to 3.12.4 Filter Bar Ajax broke

    Look for a fix soon to this.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can try to help out here.

    We do not have a event notification feature so I am not sure where this is coming from.

    If it is from another plugin then they would have to provide support on it.

    Although I do not most if not all hosting services with shared hosting place a limit on how many emails can be sent out per hour or per day. Many time that range is 200 to 400 emails max depending on the service.

    Anyway, let me know what is sending these emails and I can try to help out some more.

    Thanks

    Brian
    Member

    Hi,

    The only issue I could find in this template:

    \tribe-events\single-event.php

    Changing this:

    <?php if ( get_post_type() == TribeEvents::POSTTYPE && tribe_get_option( 'showComments', false ) ) comments_template() ?>

    To this:

    <?php if ( get_post_type() == Tribe__Events__Main::POSTTYPE && tribe_get_option( 'showComments', false ) ) comments_template() ?>

    That removes the deprecated notice.

    Thanks

    in reply to: Community Tickets; payment options #1023094
    Brian
    Member

    You do not need to add Paypal information if you are not splitting ticket payments.

    So if you do not have that setting the eCommerce default Payment Processor should take over.

    If you purchase Community Tickets and for some reason this is not the case let us know and we will either have a fix or can refund your purchase if it is within 30 days.

    Thanks

    Brian
    Member

    Hi fifteen15studios,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Having said,

    If you follow the steps outlined above to downgrade to 3.12.3 that will resolve the issue until we can get a release out in the first part of the week.

    Thanks

    in reply to: No ical found at this url #1023092
    Brian
    Member

    Hi John,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Please in your own ticket let us know the issue and the url you are having trouble with and we can help out.

    Thanks

    Brian
    Member

    Hi,

    It is a warning and not an error.

    So if you turn off debug in your wp-config.php it should not show.

    The warning is because the variable is a string and not an array.

    You could wrap it like this to stop the warning:


    if ( is_array( $geocords ) ) {
    return array_map( ‘floatval’, $geocords );
    }

    Not sure how that will work though or the other side effects of it.

    Thanks

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Hi,

    If you have upgraded to the latest version you should remove that snippet as it is no longer needed.

    Let me know if on the latest version and removing that snippet everything works.

    Thanks

Viewing 15 posts - 3,046 through 3,060 (of 11,256 total)