Community Tickets; payment options

[Dirk]

Hi guys,

We have long been waiting for the community access to woocommerce tickets, so that’s a welcome release.

We have some questions tho.

1. We do not, and never will, use PayPal as an payment handler. Is is possible to continue using our payment handler we use atm for tickets submitted thru Community Tickets?

2. We use a flat fee per order (not per ticket as shown in the community tickets screenshots). This is adder by an addition plugin on checkout. Will this still work?

Basically, we would like to keep using community calendar and wootickets as we were but with the addition of the very welcome frontend tickets part. So we collect al the revenue and manually book it to the users adding tickets. Main reason for this is; almost nobody in The Netherlands uses PayPal but use iDeal, a direct bank (customer) to bank (business) payment option.

Hope to hear from you soon,

Thanks!

[Brian]

Hi,

Thanks for the interest in Community Tickets.

I can help out here.

Unfortunately, the payments accepted are currently just Paypal.

And that is mainly because of the split payment feature in Community Tickets.

Currently we only have per ticket fees and not per order fees.

Let me know if you have any follow up questions.

Thanks

[Dirk]

Hi Brian,

This is very unfortunate and a deal breaker. I’m afraid many European countries could do without the mandatory PayPal integration.

If we do not want to split the payments and if we separately add an order fee in the basket using some code of our own, could we than use Community Tickets without PayPal? So check-out using the payment options already connected to woocommerce?

Thanks in advance,
Dirk

[Brian]

Hi Dirk,

Sorry I misread the statement on the new plugin.

If you do not split fees it will use WooCommerce as the Payment Processor and whatever Processor you have setup there will work. So it will not need paypal for that.

If you do use the split fee option to directly pay organizers then you have to use PayPal for now.

You also do not have to add fees to the tickets and could use a method to add a per order fee and that should be fine.

Does that answer your question?

[Dirk]

Hi Brian,

Thank you for the clarity. If I wasn’t clear in the first post, i’m sorry.
I fiddled around with the community tickets beta but couldn’t get it to work without adding our PayPal information. That why I was worried that having a PayPal account was mandatory.

We will definitely consider Community Tickets,

Thank you,
Dirk

[Brian]

You do not need to add Paypal information if you are not splitting ticket payments.

So if you do not have that setting the eCommerce default Payment Processor should take over.

If you purchase Community Tickets and for some reason this is not the case let us know and we will either have a fix or can refund your purchase if it is within 30 days.

Thanks

[Author]

Posts