Event Calendar Pro – Event Notification email not going out to members

[Kimberlee]

Hello,

I have almost 800 members. I am attempting to use the Events – Email Users – Notify Users about this Post feature. However, when I log in to my Webmail Horde Groupware 5.2.6 I am getting Mail Delivery System message Mail Delivery Deferred: returning message to sender. A copy of an email to one of the members is here:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a temporary error. The following address(es) deferred:

[email protected]
Domain dc-h2o.com has exceeded the max emails per hour (101/100 (101%)) allowed. Message will be reattempted later

——- This is a copy of the message, including all the headers. ——
—— The body of the message is 5975 characters long; only the first
—— 5000 or so are included here.
Received: from dch2o by server18.websitehostserver.net with local (Exim 4.86)
(envelope-from <[email protected]>)
id 1ZvHmT-003dsN-9i; Sat, 07 Nov 2015 22:40:41 -0600
To: H2O Events Admin <[email protected]>
Subject: [Welcome to H2O] New Event: “H2O Annual Holiday Ball – College Park MD”
Date: Sun, 8 Nov 2015 04:40:41 +0000
From: H2O Events Admin <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
Reply-To: “H2O Events Admin” <[email protected]>
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

I have never received this type of “error” before. I am not “tech savvy”. The message says this is a “Temporary error” but the email notification never gets delivered. Does the Notification feature have a maximum amount of members it will email a notification to? Or is this an issue with Webmail Hoarde? I need to be able to send mass emails.

[Brian]

Hi,

Sorry for the issues you are having. I can try to help out here.

We do not have a event notification feature so I am not sure where this is coming from.

If it is from another plugin then they would have to provide support on it.

Although I do not most if not all hosting services with shared hosting place a limit on how many emails can be sent out per hour or per day. Many time that range is 200 to 400 emails max depending on the service.

Anyway, let me know what is sending these emails and I can try to help out some more.

Thanks

[Kimberlee]

This reply is private.

[Brian]

Hi,

Thanks for the information.

It is not out plugin that has that feature so I cannot help troubleshoot it unfortunately.

Can you provide your system information in a private reply:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I can at least try to figure out the plugin that is doing it from that information and they might be able to help then.

Thanks

[Kimberlee]

This reply is private.

[Brian]

Hi,

Thanks for the info.

This is the plugin that is sending emails. The developer of that plugin might be able to help:

https://wordpress.org/plugins/email-users/

Cheers

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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