Brian

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Viewing 15 posts - 2,296 through 2,310 (of 11,256 total)
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  • Brian
    Member

    Hi,

    I can try to help out here.

    We have this list of functions to search through:

    https://theeventscalendar.com/functions/

    It does not show what to use instead, but I am not sure if there is a direct replacement for that one.

    I found this might work as a replacement:

    date_i18n( ‘F’, strtotime( tribe_get_month_view_date() ) )

    Does that work for you?

    in reply to: Is Facebook Events an Addon? #1042277
    Brian
    Member

    Hi,

    Yep all our event paid plugins are add ons for The Events Calendar found on WordPress.org.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Recent Update Made a Mess of our Site #1042274
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help get this back in working order.

    I see what you mean about the Recurring Events not working.

    Can you please follow our 404 error guide and see if that helps resolve this:

    Fixing HTTP 404 errors

    Let me know what you find out and we can go from here.

    Thanks

    in reply to: Fatal error: Maximum execution time of 30 seconds exceeded #1042273
    Brian
    Member

    Hi,

    I can help out here.

    This is happening due to your server php settings having a 30 second limit.

    You maybe to change this by adding a php.ini file in your root directory of the site with the following:

    max_execution_time = 180s

    Change the 180 to higher if you like that is set for 3 minutes in seconds.

    If that does not work, see about contacting your host to get that limit increased some.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Fatal errors attendees / sales report front end #1042267
    Brian
    Member

    Hi,

    Sorry for the issues here. I tested on my site and see the same thing.

    I found something that fixed it for me.

    Try this to see if it works for you.

    Add this two lines:


    include_once( ABSPATH . 'wp-admin/includes/class-wp-screen.php' );
    include_once( ABSPATH . 'wp-admin/includes/class-wp-list-table.php' );

    After this line (62):

    include_once ABSPATH . '/wp-admin/includes/template.php';

    In this file:

    plugins/the-events-calendar-community-events-tickets/src/Tribe/Route/Attendees_Report.php

    Please do the same for the same report after line 63 of this file:

    plugins/the-events-calendar-community-events-tickets/src/Tribe/Route/Sales_Report.php

    Let me know if that works for you right now.

    Thanks

    in reply to: WPEC 3.2 upgrade broke my checkout #1042261
    Brian
    Member

    Ok if that is the case it could be the recent changes to PayPal.

    Can you try setting up PayPal Pro 2.0 in WPEC and see if that helps the issue?

    http://docs.wpecommerce.org/paypal-payments-pro/

    It does require a verified PayPal business account, but I do not believe there is a cost to that.

    in reply to: Wootickets and WPML #1042060
    Brian
    Member

    Great, thanks for providing that.

    I will try to do some tests on it and see if we could add a filter there or something as a work around.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    When I say I am not able to reproduce it. I mean I am not able to reproduce on my test site.

    So it appears there is some conflict on your site either with your theme or with another plugin.

    So I asked if you could follow our testing for conflicts guide to see if we could find the source of it:

    Testing Conflicts With Themes and Other Plugins

    Another option although not ideal is to use css to hide the find events button too.

    Please let me know what you find out after testing for conflicts.

    Thanks

    in reply to: Disappearing tickets section #1042057
    Brian
    Member

    Glad you got it working!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Shortcodes – limiting date range #1042056
    Brian
    Member

    Thanks for the vote.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Event feature has suddnely disappeared #1042055
    Brian
    Member

    Hi,

    Glad one thing is working.

    The warnings are coming from text being in the cost field.

    We have a fix coming out in 4.0.2 this week for that.

    Or to hide the warnings you can create a php.ini file in the root directory of your site and add this to hide it for now:

    display_errors = Off

    Thanks

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Unfortunately, we do not have a feature to sell tickets like that.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: Wootickets and WPML #1041891
    Brian
    Member

    Hi,

    Thanks for bring this up. It could be a work around for some people.

    What file did you make the change in to do this?

    Thanks

    in reply to: Facebook Events #1041889
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: WPEC 3.2 upgrade broke my checkout #1041858
    Brian
    Member

    I am not sure of a timeline on this, but to get it back up today you could try downgrading to 3.11.x for all the plugins.

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps to manually update them:

    Manual Updates

    Let me know if downgrading solves the issue for you for now.

    Thanks

Viewing 15 posts - 2,296 through 2,310 (of 11,256 total)