[Brian]

Hi,

Thanks for the information. I see what you mean on your site.

I am seeing something different on my test site.

If I create an event manually with the same titles it goes like this:

same-title
same-title-2
same-title-3
same-title-4

Are you manually creating this events or using the csv importer or something else?

Also, I tried the same slugs as both posts and events and all worked correctly on my test site.

Let me know how those events are created.

The next step though is to see if a conflict on your site is causing this, but running through this guide:

Testing Conflicts With Themes and Other Plugins

Thanks

[Brian]

Ok I have created a Filter Bar License and it should be in your account now.

I deactivated the Tickets Plus One.

Let me know if you do not see it.

Thanks

[Brian]

You’re welcome.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

In general you should be fine all at the same time.

This was just something we missed in QA this time around causing the issue. We hope to not have that be a problem in the future.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

As for your course you could set that up as weekly recurring event.

https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Cheers

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I am not having the same issue on my test site so…

Do you have any custom snippets in your theme?

Or do you have any custom templates in your theme here:

yourtheme/tribe-events/

Also, are you able to check out your error logs and see what they say is causing a fatal error?

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

We only have the Events From search and not a Events to search.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using Facebook Importer.

I can help here.

You can do single imports of events using the id found in their url.

We have this guide for it:

https://theeventscalendar.com/knowledgebase/importing-events-from-facebook/#manual

Is that what you are looking for?

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I will have to do some tests of my own, I have not tried to having so many similar slugs before.

Not sure if this is just a WordPress issue or something we could tighten up.

Can you provide the links to the events in a private reply?

Also, does resaving permalinks here help?

Admin > Settings > Permalinks

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Sorry for the issues you are having here. I can help troubleshoot this with you.

This is almost the correct area, but close enough I moved it to the Pro forum.

First can you please update to 4.0.2 for both Event plugins and see if that helps any.

If not let me know about the following:

1) If you change themes to Twenty Fourteen does it still do this?
2) Same as the first and do you have this active so I can see it?
3) What are your Permalink settings here: Admin > Settings > Permalink?

Thanks

[Brian]

Hi,

Thanks for using our plugins.

The license is not needed for the plugins to work.

That is just for automatic updates.

So you can install the plugins and not add the activation code.

Cheers!

[Brian]

Thank for reporting this. I have fixed it and you should be good to go and the update will be gone now. If not please create a new ticket and we can help out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Many times the issue is saving before a valid message is shown, so the key saves, but it is not saving that it is valid.

Can you please confirm you are following all these steps:

Visit License Tab
Enter License Key
You get a Green License Valid Message
After you get the message you are then clicking “Save Changes”
Then you get a “License key(s) updated.” message near the top of the page.

Also you can can always download the latest version from your account here on theeventscalendar.com and use this guide for manual updates:

Manual Updates

Let me know if it is not working after following those steps and we can do some troubleshooting steps next.

Thanks

[Brian]

Hi,

Yep you should have two Tickets Plus Licenses.

I create a second one for you.

Let me know if you see it in your account and everything looks good.

Thanks

[Author]

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